If you are having 90002/90001/Disconnects please REPLY HERE!

I'm beginning to get improvements. Last 2 days I've been able to connect to Primal DC for a few hours without disconnecting, but still having lag issues. I'm able to connect just fine on mobile data now too which is an improvement as well.

I think the issue is down to the route between my router and the FFXIV serverers, going through congested or faulty nodes? At least that's what the last few tracert I've done indicate - problems with NTT in Ashburn and San Jose.

No improvements until now :(

I've been having this same issue for several months: guaranteed disconnects from just XIV every few minutes. As of today, it is still not resolved. However, I have a remedy that might work for many of you. When I connect to XIV via a VPN (in my case I'm using PIA), the disconnects completely disappear. It doesn't seem to matter which VPN IP I connect through--all of them, from California to Canada, completely eliminate the disconnects. If it helps, I am on a Hawaii to Crystal (Brynhildr) connection. I suspect the VPN allows me to avoid the problematic network/connection between me and XIV.

Getting 90002s daily. Never happened for over a year until these last few weeks. WinMTR showing massive and constant packet losses no matter what time of the day due to NTT Communications located in Dallas, Texas AND San Jose, California.

ae-2.r24.dllstx09.us.bb.gin.ntt.net
ae-0.r25.dllstx09.us.bb.gin.ntt.net
ae-2.r25.snjsca04.us.bb.gin.ntt.net
ae-5.r24.snjsca04.us.bb.gin.ntt.net

These four have been the absolute worst with packet loss and complete unresponsiveness.

In the past 2 1/2 days getting frequent 90002 disconnects, and now I can only achieve a "Poor connection" (game says) when speed tests consistently show my speeds to be through the roof. Please help.

on mac, the new patch didn't solve the problem, so adding myself to list of people who still have this problem. worth saying that when i tried to log in today, the game told me my connection "excellent". didn't save me. maybe the hotfix will take care of it?

I got a disconnect a few minutes ago and no I can't login anymore. Only get the error message "Lobby Server down" :(

Quote:

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Originally Posted by Mihari

I got a disconnect a few minutes ago and no I can't login anymore. Only get the error message "Lobby Server down" :(

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Same.

I get error code 2002 and then the client shuts down.

I am also on Virgin Media and have made a static IP for my PC and forwarded all of the ports SE sent me in an email after calling them prior to the closure of phone support in UK. Despite all of SE suppooorts recommendations, nothing has worked and they still maintain their servers aren't at fault. I disagree as regardless of whether i play on a character on a EU/NA/JP server and data center for the problem still is running rampant and seems to have gotten worse ever since 5.3.
I contacted Virgin Media incase they were blocking certain ports that FFXIV needs, and they have assured me that they don't. SE need to stop being complacent and ignorant to a real problem which has ben present for me ever since ARR Alpha.

Most of my Error 90002 are when entering roulettes or whilst in an instanced area the random dc happens.

I've been experiencing the 90001 and 90002 D/Cs as well, along with random CTD's with no clear defined source.

It isn't windows as I've tried reinstalling it and it still happens.
It's not the game as I tried reinstalling it too
It's not Ghsade/Reshade/Freestyle as Its happened with Freestyle/Reshade off and uninstalled.etc
It's not my GPU as it's happened on 3 different GPUs now (GTX 1070, RTX 2070 Super, and now RTX 2080ti)
It's not my Motherboard as I've verified everything is fine with it (Replaced an old mobo as a voltage regulator was dead, my current one is a TUF X750Plus Wifi)
It's not a CPU defect as a CPU Defect would be causing issues in other games/software and everything else but FFXIV is running fine, even more graphically and CPU Intense games.
The only thing it could be is either a random fault in FFXIV's Code, it not liking my Ryzen 3600 for some reason, or my RAM, which my RAM is testing fine on RAM Tests, the only flaw on it is that it has a higher latency thus won't XMP/DOCP.

My current rig for reference is
CPU: Ryzen 5 3600
Mobo: ASUS TUF X570-Plus-Wifi
GPU: EVGA RTX 2080ti XC
RAM: 16GB Corsair Vengeance LPX RAM (Getting replaced with 32GB of C16 Trident Z Neo RAM this weekend)
Storage: Saberent Rocket PCIE 4.0, 2TB, Saberent Rocket PCIE 3.0 512GB, Seagate Firecuda Hybrid Drive 2TB