Promotion is up on Amazon

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Originally Posted by Reignald

I had preordered something last night when the promotion first went live and it did not go through. I just cancelled it and reordered and got the code almost instantly.

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This indeed does work! I just cancelled my Persona 5 preorder I did this morning, preorder it again and it just now gave me my code!

Ordered a physical copy of a game from amazon.com, chose one that will deliver to Canada of course and had the promotion attached to it.

I did email support regarding the code a few hours later, since I have been reading so many different results people have been getting.

Soon after that, they did reply and included the codes for the items, redeemed them all with np ^^ Very cute chocobo lol

I ordered a mouse. :P Got my codes when I checked my email just after sending the order in.

ok so i got my craig mask in the mail, but none of my other items :x

EDIT: ok mailbox was full. didn't get the notification until after i reopened my mailbox.

Pre-ordered DragonQuest 8, and got the code email right after the confirmation email. It worked on the redemption page just fine and got all the codes entered :)

Sucks having to pay USD instead of CAD, but I can live with it.

I like that it gives you separate codes for everything. Since I don't have a male char and never will, I gave the butler code to my spouse.

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Originally Posted by Roda

ok so i got my craig mask in the mail, but none of my other items :x

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It might just be taking a while for the in-game mail system to process all the activity. It took a couple hours to get my bennu mount the day it was released. Maybe wait a little bit and hit resend and see if that helps. Also check and make sure your mail isn't full of old delivery messages.

Anyone else order something and get an email stating it had shipped already but no code?

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Originally Posted by zosia

bought a $35 turtle beach headset and got the promo code immediately sent to my email.

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Redeemed the code here:

http://www.ffxivredeem.com/code-submit.php

Then you get six codes you need to redeem on the mogstation.

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Do you need to log in first? I logged in and it sent me to a page where I couldn't figure out how to get back to that page while logged in.

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Originally Posted by Sakuraluna

It might just be taking a while for the in-game mail system to process all the activity. It took a couple hours to get my bennu mount the day it was released. Maybe wait a little bit and hit resend and see if that helps. Also check and make sure your mail isn't full of old delivery messages.

Anyone else order something and get an email stating it had shipped already but no code?

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Me. I bought something and got my shipping confirmation but no code.

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Originally Posted by HighMarshal

Do you need to log in first? I logged in and it sent me to a page where I couldn't figure out how to get back to that page while logged in.

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Nah, you just put the code in the box on the page without logging in and it'll spam some codes out. At the bottom, there is a field to enter an email and they'll mail you a copy of the codes, it just takes a while. Just copy and paste them into notepad or write them down somewhere. Log into Mog Station, go to "Enter Item Code" or something like that and put them in under the right service account.

Cancelled. Re-ordered, got my codes immediately.