Or...you totally missed the point where the "unfair" price is not for "euro" but for "pounds" and, as of march 2015, the pound-dollar exchange rate stands at $1.48464.
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Airget, I trade Forex. And while you're right that the Euro is basically at parity with USD, you should be looking at cable, since its GBP and USD that are the currencies in the post you quoted.
1GBP=1.48USD, more or less.
so 130USD = 87.1GBP
and 130GBP = 192.4USD
ie SE are greedy, money grubbing thieves.
EDIT: beaten to the punch, I see ;)
sorry for the late response.
Not trying to be a d*ck here.
You keep quoting this but you do realize it only constitutes to EU nation only?
Quote:
For these types of services, and others, you have the right to buy from a service provider located in another EU country without price discrimination
How is this ruling applicable to services provided from US?
I would like to repeat what I previously posted.
Metal Gear Solid V: Collector's Edition are priced at £100 and $100 in USA
http://www.siliconera.com/2015/03/04...on-announced//
Quote:
Meanwhile, the Collector’s Edition will be available only for PC, PS4, and Xbox One. It will cost $99.99/£99.99 and will include the following
At most you can argue is why SE selling £129.99 to UK and €129.99 to other EU (Not sure whether this is true or not.... I can't compare the prices as I keep being redirected to shitty Australian SE shop :( )
Why aren't you allowed to purchase with €129.99
Then page 12 of the following http://ec.europa.eu/internal_market/...ticle20_en.pdf is applicable
If only $quar€ £nix cared.
The UK is an EU nation, we're a member of the European Union.
We deal with SE Europe, other wise it would be an SE Japan only issue.Quote:
How is this ruling applicable to services provided from US?
We don't know, that is the question we're asking, if SE are breaking the law by preventing us from buying from the Eurozone.Quote:
Why aren't you allowed to purchase with €129.99
I think they may also be using a endpoint relay service and shipping orders destined for the UK directly from the same warehouse as the EU orders. Certainly the tracking information on the package for my last order made me think that. Unfortunately this was back in January so I didn't keep the packaging or invoice from the box.
It would be very interesting to confirm if anyone else from the UK has noticed anything similar when receiving packages from the SE store. If true, then we are being forced to buy the exact same thing for an absolutely massive markup, with a similar/identical cost for SE.
EDIT:
Also I notice from browsing the various language Terms of Use on the SE store, that wherever in Europe you are, you send returns back to the London support centre address. Not a stretch to imagine that the warehousing used for the original order is the same location wherever you order from too, and it's doubtful it's the London address, as this is just an office within a shared block and not a warehouse facility. I expect they can handle low the volume from returns, but little more.
The more I look in to this, the more disgusting it becomes. Clearly we are getting the exact same service, with the same costs, except with the minor difference of 50 Euros of pure profit margin if you happen to consume this identical service from the UK.
You folks have got to watch this. It made my day. That guy's laugh is contagious.
https://www.youtube.com/watch?v=ZP0B2fyAtb8
Wanna know why they did it? Too many lalafells in the UK.
To quote from another comment on another site: "To begin I AM british. Secondly the reason there is a huge difference between euro price and Sterling price is because although we (being the UK) are a member of the EU we did not join the Euro. We kept our own currency with its own value. The reason for this is essentially because the UK borrows a lot of money which if we had joined the Euro (the currency) we would not have been able to do because the Euro has a lot of different rules about how much of it can be borrowed by countries that adopt the currency. Indeed the EU likely wouldn't have allowed us to join the Euro currency in all likelihood even if we had wanted to for that very reason.
As to the reason the SE store does not allow UK players to use the Euro to make purchases is because it isn't our (i.e the UK's) currency so for them to do so would mean they would be breaking the law. So no its isn't a breach of EU law it is in fact the absolute opposite.
Now don't get me wrong no one likes paying more, but there ARE reasons why that that is the case."
That quote doesn't make much sense tbh.
Not quite sure where you are getting that from? I've had numerous dealings with various large online suppliers on mainland Europe and have always paid in Euros without issue or hassle. As I stated from the start, the issue isn't the price so much, I agree in that they can set it to whatever want. The issue is that they have precisely the same item selling from precisely the same EU store (And shipped from the Midlands in the UK no less) that forces a UK customer to pay a massively inflated price with no alternative option available. This is indisputable price discrimination, a subject that is very explicitly covered under EU consumer law. The big question is whether or not licensed software is covered under this law as I've effectively paid £129 for the rights to play a game, the CE goodies will likely be considered free extras irrespective of the cost.
Seconded. And even the non-quoted part makes little sense.
The product should have been localised accordingly and scaled down in size and cost much less then ;)
OK, so it's a fiction piece.
We can go to amazon.de and purchase things in Euros for shipping to the UK. They made a conscious decision to limit stock to their own store knowing this fact, because other retailers DO NOT prevent you ordering if you aren't in the same country. You can quite happily order from amazon.de and be billed in Euros for delivery to the UK. It's fine for them to have an EU store and a UK store, the issue as far as I understand it is the region locking on both stores, as since the UK is as part of the EU, so it should be up to us which one we purchase from.
But failing lifting the restrictions on UK users shopping at the EU store, simply setting reasonable and comparable prices for each store (as they do on just about every other product on the store) would also go some way to restoring my faith.
Yes, because some companies use highly unethical business practices and decide the extra ka-ching is worth the cost of losing some good will. They are clearly using the principle of "what the market will bear", meaning however much they think they can get away with and still meet their sales expectations. Well, people are within their rights to just passively accept this, and even go so far as to actively defend it. Plenty of examples of that, so I'm sure it will sell out regardless, but don't be surprised when the UK price of a 4.0 CE boxed edition is marked up to 200% or 300% the price other markets pay.
Failed at the very start.
In case you missed it:
http://ec.europa.eu/internal_market/...ticle20_en.pdf
Enjoy.
I was never planning on buying the collectors edition but this is still disgraceful. It is strange that SE acknowledges the difference in price with every other version except the boxed collectors.
for clarities sake I looked at the price point of the standard pc and collectors download versions.
Standard - $40 - £30 ----- 75%
Collectors DL - $60 - £45 ----- 75%
So with this information SE states that the difference between the pound and the dollar is 25% when also taking into account VAT, therefore the boxed collectors edition should be priced accordingly.
Boxed Collectors - $130 - £97.5 (£99.99)
But it isn't, which makes no sense and only creates a bad image of Square. The only minute reason I can think of is the uk may tax statues / models higher than everywhere else, but no where near enough to justify 30 quid per head, it's an absolute joke. Some sort of statement on this at least is needed because no company can expect to pull this sort of bullshit and have the fan base take it with a grain of salt.
Well, it sucks, but I got advice back. SE are allowed to refuse a sale, on any grounds they choose, so refusing to sell to us in € is totally legal.
On the other hand, Wesley Yin-Poole from Eurogamer said he'd like to report on this, the more gaming sites that report on it, the more likely we'll actually get a reply from SE.
I was on mobile and couldn't elaborate much but you did it for me. It's absolutely not illegal for UK stores to accept payment in €, what kind of bs lol. I've bought food, clothes and games while I was in London with €, I have always paid Amazon UK in € and had stuff delivered to Italy without having me redirected to Amazon IT. It's pretty common for EU nations that don't use € to accept it anyway.
Nailed it. It all started with 2 extra retainers...Quote:
They are clearly using the principle of "what the market will bear", meaning however much they think they can get away with and still meet their sales expectations.
So... when are we joining the euro? ;)
(yes I know there's more to consider than just game prices & questionable company practices like this)
I know UK is an EU Nation... -_-
But USA is not in EU Nation and peeps are comparing $ to £ and saying it is against EU ruling...
At most £ against € since you are dealing with SE Europe and not SE America
That sucks....
Don't just ask SE... go ask other companies like Konami where they are selling $1 to £1 too for collector's but I highly doubt we will get an answer as it is their discretion to set whatever the price is :(
Some people are probably comparing it to USD to help make sense of it in their own mind (or to others), or how much it would cost themselves at the current exchange rate. Some are misguided, partly due to thread title, and the rest are concerned about GBP to Euro, and the inability to purchase the item for its alternate value in euros.
Well, if it makes you feel better we can compare it to the Euro? The game is €130 which is £93.91 (at current rates), so we're paying near enough £38 more than people in France, you could physically take a ferry to France and buy the game there and it would cost you less than £38 (will cost £20)
The Dollars to Euros conversion is decent and given the current trend for a strong Dollar vs a weak Euro, there's a very real chance that EU buyers will actually be getting the better deal by the time Heavensward's launch comes around.
I suspect you are misunderstanding people. The issue is of course with the € vs £ conversion going on here, US Dollars are just getting pitched in as a convenient reference point, same with the Yen. 3 Currencies are getting a broadly similar deal, two more are getting marked up to the order of 35% or more, unfortunately where the Aussies can do little but listen to excuses of 'distribution' this and 'logistics' that, the UK has the advantage of being part of the European single market and falling within the consumer protection and rights that that brings.
On a side note, I wonder if The Sun newspaper still does those france ferry tickets for £1? ;)
J/K of course! I'd only ever buy that paper to cope with the Clarkson withdrawals! =(
http://www.ukecc.net/Complaints.cfm
Email them, write them, or phone them. Your choice, but the more complaints about this, the better.
Then do so -_-;
Nope. There's no misunderstanding here.
When I read this topic... to me, the use of USD is so much instead of being the reference, it is being the main agenda.
What I am saying, is just that instead of using USD as the main argument, wouldn't using € be more advisable to make a compelling argument as it is about € vs £.
If we were to talk about $ vs £, sadly i think it reflects to the whole gaming industry :(
Again, I reference Konami's MGS V where is cost $99.99 in the US £99.99 in the UK.
Now SE with Heavenwards $129.99 in the US £129.99 in the UK.
If Capcom to sell a limited edition DmC with Dante statue... plans to sell for $150, i am convinced it will be £150 in the UK.
Why the difference in monetary value? Operation cost? Greed? I don't know
Whatever it is... i really hope UK is paying equivalent to other EU cause imagine us Australian paying based on £.
That will be too expensive after all the associated cost and profit
I doubt SE would ever give an official reason behind that ripoff pricing...
The $ and the € are pretty much on equal footing, 1:1 exchange rate near enough. Now, ask any American who comes on here to put down the € symbol without using copy/paste (it's a 3 finger key press), they can't, it's not on your keyboard and it's most likely not in your key mapping. We're using Dollars because, generally, game prices are $X and £Y, this time SE went with $X, £X and €X, with zero justification.
We, in the UK, are getting exactly the same content in the CE as our friends on the mainland, there is no difference, tax isn't the issue, in fact, let's look at VAT. VAT is a tax applied to SE based on the country of the purchaser, so if they sell to a guy in Belgium they pay less tax than if they sell to a guy in Finland.
VAT Rates:
17% : Luxembourg
18% : Malta
19% : Cyprus (where soldiers on British bases pay €130), Germany
20% : Austria, Bulgaria, Estonia, France, Slovakia, UK
The other member nations are 21%+ and not interesting till you get to
25% : Croatia, Denmark, Sweden
27% : Hungary
VAT, that is the tax that SE has to pay the government, they have to pay €35.10 if you're in Hungary, €32.50 if you're in Croatia, Denmark or Sweden, if they allowed us to pay in Euros the VAT they would have to pay is €26, that's 9 Euros LESS than Hungary. Obviously, as they are charging us in £, that's £26, which converts into €35.89, more than the 27% tax rate, go figure.
As you say, the people moaning about USD, AUD and GBP price differences aren't going to get anywhere, there's no comeback against that outside of SE miraculously having a change of heart as it's just not something that's regulated.
However, the MGS V comparison isn't as relevant as you think as there is a key difference you are missing:
If I don't like the fact that I'm having to pay £99.99 to pre order MGS V from Game or whomever in the UK, the EU single market means that I would have been well within my rights to have just preordered it from Amazon.fr instead and thus would have paid €99.99 aka 35% or so less.
SE's store doesn't allow this, instead choosing to enforce that price hike on me whether I like it or not with no option or alternative available despite the fact that other people within the EU are buying from exactly the same store and depot at a significantly cheaper rate.
This is price discrimination and unfortunately for SE, it is explicitly outlawed within EU consumer protection law. The tricky part is figuring out if these games actually fall into a category covered by this law. Evidently there isn't a case history to go by yet, so the best we can do is raise our concerns with the relevant authorities and hope for the best. Needless to say, if the ECC picks up on this, you can expect to see this practice stopping rather sharpish.
I think its disgusting and no matter how much I want to play the expansion I refuse to pay more for that than the original game, or without any efforts to convert the currency. No dragons for me
Edit: would like to add that when other games release expansions or DLC packs that add content, I *rarely* see it above £20 - maybe £25 if its like gaining a whole new game. Yet is 39.99 for PS4
Boycott the collectors edition in the UK, plain and simple.
Its £40 more over here than in the US,
This is price discrimination.
I'd could buy another triple A PS4 game for that much.
And its not even worth it at £90 honestly.
http://i.imgur.com/Qsjh1iQ.gif
I can't believe SE hasn't made any statements about this situation yet, doesn't have to be a forum mod. I'm sure they're watching this thread and know about the situation, the least they can do is acknowledge it instead of letting it brew and piss people off. Even a half assed excuse would be better than the silence they're currently giving people.
Again I was merely pointed out that these companies not just SE are selling stuff $ to £
Yea which disgusts us all.
It would be interesting to see how they control the market later when other retailers accepts pre-orders too as we were all informed that limited no. quantities will be distributed via retailers
Ye know what I"ll concede, I see the symbol and first thing that popped into my head was the Euro, I didn't realize you were talking about the Pound however I also think that you would of been better off saying 130 Euro=/= 130 British Pound because that serves as a better representation of the issue compared to using the american dollar. It would of been easier to understand the plight you were having if you had explain not only the price difference between the pound and the dollar but also the pound and the euro.
With that said I honestly think this is just a case of standards set by countries since the Euro appears to have a stronger pull in terms of people who use it compared to those that use the Pound SE seems to have adapted to using the Euro over the pound.
Here's a question. the way VAT works, if I"m reading this correctly, that means at the supposed base value of 87.95 with the added 20% from VAT it would come out to 105.54?
Well I think I may have found a potential issue with the reason behind the price.
http://www.gamerlaw.co.uk/2014/a-pra...content-sales/
So if I'm reading this correctly, digital content adds to the price of a product? You might be asking well what does this have to do with the CE? It has quite a bit to do with the CE, so even though you are buying a physical copy of the game, you are technically still receiving "digital" content in the form of the early access and the codes to obtain in game items.
Since this is something which only started in January of course it's going to have some rough patches but judging from the situation it is a possibility as to why pricing is as messy as it is.
So for all intent purposes I can see the desire to have an official statement over this however looking at the situation now it appears all this could be due to the growing pains of a change in policies that of course is going to cause issues as they move ahead and properly implement it.
that is fine and all but VAT is at 20% which your right is £105.54 so that means if they charged £105.99 or £109.99 just to cover little tidbits it would be right(nothing on that link says they need to charge extra for digital content but that all digital content must be charged the right VAT depending on country however the UK Price is still at least £20 more than it really should be), that is why all these people raging it should be £87 are so far off the mark. The 130 euros isn't probably what people think it is and could be charging VAT at checkout so its probably more in line with the UK price and if it is the whole of europe is getting shafted pretty much.
Can someone who has pre-ordered in europe other than UK please confirm, is the 129.99 euros a set price for everyone or does it charge VAT at checkout.
Please stop with the VAT thing.
Every country in the EU single market pays VAT, the lowest is 17% and the highest is a whopping 27%.
VAT is NOT a factor in this
VAT is included in the price in all retail sales to consumers across Europe, I don't believe any member states operate like the US in applying sales tax at the checkout?
People need to stop making up excuses when it is blatantly obvious SE never took into account any regional or national differences, if they did it would not be 130 in the US / 130 in the EU / 130 in the UK. They picked a price and used the same price in all three, merely changing the currency symbol between each.
SE was lazy or incompetent and as a result UK customers are getting screwed over, my only hope now is that not many people will buy the physical CE in the UK and just stick to the digital version because if SE does not sell many physical CE's in the UK then maybe they will wake up and re-evaluate the extortionate price they put on the UK version.
As a quick reference to the US v UK pricing, here are the links:
https://store.na.square-enix.com/pro...r-s-edition-pc = $129.99
https://store.eu.square-enix.com/eme...-s-Edition.php = £129.99