New month, no solutions from SE :(
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New month, no solutions from SE :(
I get the directx error within 5 minutes of booting up the game without fail. I'm at my wits' end here.
This has been an irritating issue, all the solutions across the net I have tried, ranging from:
Placing the game files from HDD to SSD
Reinstalling the game
Driver Updates
Clean Windows install
Editing Registry values (from the Japanese side of the forums)
Underclocking GPU
Enable Debug mode on Nvidia control panel
and none of them seem to stick. anyone else has any idea how to actually fix it for good? Here's my current system (which I just freshly formatted just to see if it actually works or not.)
here's the error code I got (and if you need the ones from the Event Viewer, I can provide those too.)Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Boss\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 3 3300X 4-Core Processor (8 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS A.80
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16310.082MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19254.082MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.554GB SYSTEM_FREEDISC_SPACE 182.937GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.910GB SYSTEM_FREEDISC_SPACE 136.697GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.041 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_31a2adf8c49e7799\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1165
SYSTEM_GRAPHICS_DRIVER_DATE 1/28/2022 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {FCAEDA57-4194-429F-BF5F-BE102966E3D0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9279.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/7/2021 08:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824B1230-8789-11EC-8001444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824C4AB0-8789-11EC-8003444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824C4AB0-8789-11EC-8004444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824DAA40-8789-11EC-8008444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824C23A0-8789-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {824DAA40-8789-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Directx11 error - Reply to Topic
FFXIVLauncher
Directx11 error - Reply to Topic — Mozilla Firefox
boot
Temp
Microsoft Update Catalog — Mozilla Firefox
Microsoft Text Input Application
granblue-fantasy - Discord
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
AMD Chipset Software
K-Lite Codec Pack 16.8.0 Full
Microsoft Edge
Microsoft Edge Update
Steam
Microsoft .NET Host FX Resolver - 6.0.1 (x86)
Microsoft .NET Host - 5.0.13 (x86)
Microsoft .NET Runtime - 6.0.1 (x86)
Microsoft Windows Desktop Runtime - 6.0.1 (x86)
Microsoft Windows Desktop Runtime - 6.0.1 (x86)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30708
Microsoft Windows Desktop Runtime - 5.0.13 (x86)
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
Microsoft .NET Host - 6.0.1 (x86)
AMD PCI Driver
Microsoft Windows Desktop Runtime - 5.0.13 (x86)
AMD PSP Driver
Microsoft .NET Host FX Resolver - 5.0.13 (x86)
AMD Ryzen Balanced Driver
AMD SBxxx SMBus Driver
AMD_Chipset_Drivers
Promontory_GPIO Driver
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30708
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30708
Microsoft Windows Desktop Runtime - 5.0.13 (x64)
AMD GPIO2 Driver
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Realtek Audio Driver
Microsoft .NET Runtime - 5.0.13 (x86)
7-Zip 21.07 (x64)
ShareX
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft .NET Host - 5.0.13 (x64)
Microsoft .NET Host FX Resolver - 5.0.13 (x64)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Microsoft Update Health Tools
Microsoft .NET Host - 6.0.1 (x64)
Microsoft .NET Host FX Resolver - 6.0.1 (x64)
Microsoft .NET Runtime - 6.0.1 (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
NVIDIA Graphics Driver 511.65
NVIDIA Install Application
Microsoft .NET Runtime - 5.0.13 (x64)
Microsoft Windows Desktop Runtime - 5.0.13 (x64)
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000186C
C:\Program Files (x86)\Steam\steam.exe 00000EE0
C:\Program Files\Mozilla Firefox\firefox.exe 000016E4
C:\Program Files\ShareX\ShareX.exe 00001644
C:\Users\Boss\AppData\Local\Discord\app-1.0.9003\Discord.exe 00000A38
C:\Windows\Explorer.EXE 00000E54
C:\Windows\System32\CompPkgSrv.exe 000010D8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3d19142d5a057a7c\RtkAudUService64.exe 00000F38
C:\Windows\System32\RuntimeBroker.exe 0000046C
C:\Windows\System32\SecurityHealthSystray.exe 0000153C
C:\Windows\System32\rundll32.exe 000021D4
C:\Windows\System32\smartscreen.exe 00000460
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001754
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000013B0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000011AC
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 0000075C
C:\Windows\explorer.exe 000008E4
C:\Windows\system32\ApplicationFrameHost.exe 00001E24
C:\Windows\system32\DllHost.exe 000011E4
C:\Windows\system32\sihost.exe 00000C44
C:\Windows\system32\svchost.exe 00000F40
C:\Windows\system32\taskhostw.exe 00000CB4
D:\Games\ff14\boot\ffxivlauncher.exe 000006E8
D:\Games\ff14\boot\ffxivsysinfo64.exe 00002018
https://imgur.com/AewPbrh
Hey Aiyumi1413, which motherboard do you have? I mean vendor and the model. :)
Cheers
Hello, it seems that your BIOS is older. Here are the newest BIOSses:
https://www.msi.com/Motherboard/MAG-...port#down-bios
Please install the newest BIOS. It is important on AMD platforms.
Cheers.
Yeah, I just did that and it also reflects on the BIOS. Not sure what parameter said it was older.
In your FFXIV information there is one entry:
SYSTEM_BIOS A.80
A.80 is older, A.85 is the newest BIOS. :)
Cheers