Enough is enough

All I see is people being unnecessarily rude on both sides of the argument.

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Originally Posted by EtherRose

You're right. They have every right to vocalize their anger. However some are just trying to stir the pot instead. We were warned in July of the congestion upcoming and we will be compensated every day there is a problem until it is fixed. They have been thorough with their explanations and yet you are still angry? If you are still angry after the fact they are trying to procure more servers when they can't because of problems beyond their reach and they are compensating us days lost than you got problems unfortunately.

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I'm sorry, normally I'm a pretty understanding dude when it comes to MMOs and launch days (I'm a fucking Warcraft veteran if that tells you anything) and they haven't done jack shit to explain much of anything. Sure, they warned us congestion would get bad. Sure, they warned us they couldn't procure more servers. But actually explaining anything? Square's been pretty mum with their explanations. Like, the explanation for Error 2002 is just bogus. There should be zero issues with the log-in servers being unable to handle players in a queue in excess of 21,000 players. And if they are, that's shitty coding causing this issue and not because of some hard cap on the log in server that causes players who are only at 2k in the queue to be disconnected and have to retry. I could understand Error 2002 happening if someone tries to log in and their like number 17k+ in the queue, but this shit is happening even for players at 500 in the queue and who shouldn't be experiencing this sort of thing.

I would also point out that them blaming Covid for being unable to procure more servers is also pretty bogus. They should have procured more servers after Shadowbringer's launch, when they first learned that the game had attracted enough of a following that their server infrastructure couldn't handle the influx of players. Granted ShB wasn't nearly as bad as Endwalker has been, since we've got the WoW Exodus to deal with, but they should have procured additional servers long before Covid hit and made a mess of things. The fact that they did not indicates that Square didn't think that the same launch issues that plagued ShB was going to plague Endwalker, which by itself is a pretty dumb decision and lack of foresight.

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Originally Posted by Havokation

World Login Errors and Resolutions - Naoki Yoshida

We resolved nothing and we are not to blame. Be compassionnate since we are so successful.

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You didn't read it, did you. They're cannibalizing their own development servers in an attempt to alleviate this situation. They will also be performing maintenance to resolve other errors in the queue, which are to take place Wednesday. But hey, I get it, you have your narrative. Yoshi-P and SE bad.

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Originally Posted by Memoranda

I'm sorry, normally I'm a pretty understanding dude when it comes to MMOs and launch days (I'm a fucking Warcraft veteran if that tells you anything) and they haven't done jack shit to explain much of anything. Sure, they warned us congestion would get bad. Sure, they warned us they couldn't procure more servers. But actually explaining anything? Square's been pretty mum with their explanations. Like, the explanation for Error 2002 is just bogus. There should be zero issues with the log-in servers being unable to handle players in a queue in excess of 21,000 players. And if they are, that's shitty coding causing this issue and not because of some hard cap on the log in server that causes players who are only at 2k in the queue to be disconnected and have to retry. I could understand Error 2002 happening if someone tries to log in and their like number 17k+ in the queue, but this shit is happening even for players at 500 in the queue and who shouldn't be experiencing this sort of thing..

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They've been nothing but transparent through the whole process. Read their latest lodestone post. https://na.finalfantasyxiv.com/lodes...24153ef4405c13

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Originally Posted by Memoranda

I would also point out that them blaming Covid for being unable to procure more servers is also pretty bogus. They should have procured more servers after Shadowbringer's launch, when they first learned that the game had attracted enough of a following that their server infrastructure couldn't handle the influx of players. Granted ShB wasn't nearly as bad as Endwalker has been, since we've got the WoW Exodus to deal with, but they should have procured additional servers long before Covid hit and made a mess of things. The fact that they did not indicates that Square didn't think that the same launch issues that plagued ShB was going to plague Endwalker, which by itself is a pretty dumb decision and lack of foresight.

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How do you know they didn't prepare for a typical increase from ShB to Endwalker? However, the influx of new players combined with the global situation that hit with COVID was basically an unforeseeable situation.

But I did.

Is there any noticeable change on our end of the experience? So far I didn't experience anything different and so far I don't hear anything different happening either. That they have done something or not, we cannot know. They said they have done something, that we can be sure, but beyond this, we can't know. And we can be mostly sure the experience on our end didn't change at all.

I can read alright, but words can be far from reality, especially from a salesman or a public representative.

Got into the queue tonight, booted, back in with 2000 more people in the queue... 45 minutes later booted with a 3001 error and now can't get back in with more 3001, so that queue slot is gone. That's the day over with play wise, because even if I get back into the queue now I won't have enough time to get through it and have any play time left. I started 2 hours before I wanted to play.

Does it suck? Yeah. Is SE scrambling to try and fix it? Yeah. I get the frustration, I'm feeling it right now. But it's people on the other end of this who are just as unhappy about the situation as we are. No one at SE wanted a launch where this happened.

People need to remember that and find better ways to vent their frustration than attacking SE. It won't help.

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Originally Posted by Havokation

But I did.

Is there any noticeable change on our end of the experience? So far I didn't experience anything different and so far I don't hear anything different happening either. That they have done something or not, we cannot know. They said they have done something, that we can be sure, but beyond this, we can't know. And we can be mostly sure the experience on our end didn't change at all.

I can read alright, but words can be far from reality, especially from a salesman or a public representative.

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It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

Here’s the thing about the Lodestone post. It talks about 2002 when trying to get into the queue. Nowhere in that topic does it even touch on 2002 while you are already in queue. That is the situation I want to hear them explain and give an update/fix on.

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Originally Posted by Zabuza

It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

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They did a maintenance this morning. They're doing another one on the 8th.

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Originally Posted by EtherRose

The question is though, how long until you noticed until you were booted from queue? Because if you logged back in as soon as you got the error you would have been in the same place in queue. This has been confirmed by me and many others from my discord. I don't know if it's the same all around but if every time I dc/d and I immediately logged back in and had the same queue position as I had before and others said the same thing than I'm going to stick with that. So apparently you waited to long to log back in or just didn't notice in time that you got kicked and took to long to get back in to keep your spot.

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yesterday I was at around 900 in the queue, got 2002, restarted immediately and a nice 6800 players are in front of me in the queue
two days ago I went from 500 to 3500
so much for your confirmation

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Originally Posted by Zabuza

It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

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I read ''We are now ready to deploy the backup development servers to the public lobby servers, which will improve the capacity management of the lobby server and raise the maximum number of players in the queue to around 21,000. Since this will not require any maintenance, we will err on the side of caution and proceed with the deployment outside of peak hours. It is scheduled to be completed late in the night of December 7, Japan time.
'' I guess it is tomorow then ... or not since now it is 9H25 am 8th of december in Japan.

But I can't read right?

But it is fine, you are taking it personnal and so am I. This is only a game. I just decided to make an investment in this game and I am disapointed so far in the delivery. How can you be disagreeing with my position is beyond me. I am okay with you no sharing it, completly fine. But I can't comprehend how come you all come in to defend SE or its spokeperson like they are attacked.

And I'll be the first to congratulate them when they will really fix the problem and make their game playable and enjoyable for everyone. I have been playing FF series since the first game. I am sold to them, but I know my money is worth more than what I have bought so far and we are many beleiving this launch is a flop. And although we all know they can do better, and they did relaunch this game to the surprise of many and surpassed wow, we also know deserve better than this.