Best served with cold steel.

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Originally Posted by JunseiKei

Saw some people from Odin complaining about it too, so assuming it's being experienced there as well.

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The gate was there on Odin too last night, but this morning around 7 am GMT (3 hours ago) I was able to complete the quest instance. There were about 10-20 people near the instance NPC so not very much traffic. I'm guessing it's because the people who stayed up late spamming the NPC had gone to bed and the people who went to bed earlier hadn't woken up yet. Not sure what the situation is like now.

If they cut the hp of the mobs in the instance, it would significantly speed things up and wouldn't require any new coding. In fact, if the stats are in a table, it might not even require any downtime at all.

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Originally Posted by RubyCirha

I'll say it again it's erly acsess it's basicly a glorified stress test and guess what these things happen it happens in all mmos it hapens in wow guild wars you name it it happens new content like expansions are always like this for the first week or so get over it and let the devs fix the problom

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Yeah, it happened in wow. And they fixed it in 2 hours.

Sorry, but this wasn't sold as a beta.

Yesterday's rush is pretty much ALL the time I will have until after Tuesday, hospital employee and all the jazz that comes with it, so here's a blank hope that something will get better. Maybe.

I expected some sort of issue, but I also hoped for more feedback. I don't log into the forums very much, but I came looking and found myself underwhelmed at official word. I dunno, I thought maybe after all these years companies had possibly seen the good/bad reactions to information and understood that when things break, people like to know why and will be far more willing to "come back later" with more than a sorry.

Hyperion is still packed atleast 500 people waiting in each zone. primal servers got screwed.

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Originally Posted by agroyboy

Hyperion is still packed atleast 500 people waiting in each zone. primal servers got screwed.

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I think its safe to say most of the servers got screwed.

Sorry isn't good enough at this point. They should've shut down the servers and done something to remedy it by now.

Flag the quest as complete for everyone
Reduce boss HP so it's quicker to complete
Put a queue on solo instances

Fucking something. The congestion isn't clearing in the slightest by waiting.

The development team deserve all the negativity they get.

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Originally Posted by LunarEmerald

Sorry isn't good enough at this point. They should've shut down the servers and done something to remedy it by now.

Flag the quest as complete for everyone
Reduce boss HP so it's quicker to complete
Put a queue on solo instances

Fucking something. The congestion isn't clearing in the slightest by waiting.

The development team deserve all the negativity they get.

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I hate to say this, but I agree 100% They could have done something by now and it feels like they've done nothing. All we get is Sorry it isn't working for you but its working as intended. That is unacceptable.

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Originally Posted by _Babble_

If they cut the hp of the mobs in the instance, it would significantly speed things up and wouldn't require any new coding. In fact, if the stats are in a table, it might not even require any downtime at all.

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Simmer down their armchair developer.

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Originally Posted by Youkulm

I hate to say this, but I agree 100% They could have done something by now and it feels like they've done nothing. All we get is Sorry it isn't working for you but its working as intended. That is unacceptable.

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They honestly do not owe you any more. If it is unacceptable you can unsub. You have players in other games violently screaming at their monitors looking for a response when shit hits the fan and with FFXIV you actually get a response and confirmation that they are working on it, but it is unacceptable? What you think they are wizards? This shit takes time. If you don't realize that "early access" is spanish for "this is a stress test" then I have no idea what to tell you. QQ moar.

Absolutely ridiculous, yes the dev team deserves this negativity. You have one of the few mmos that can sustain a monthly subscription, and ONE issue, THE SAME EXACT ISSUE has been going on for more than 24 hours?

Its 2017, how is one thing taking this long to fix? And your "fixes" that you are putting through are breaking the servers? Something else is going on here, It feels like SE is hiding a bigger problem.

Is there really NOTHING that can be done to fix this issue?

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Originally Posted by Frostyflakes

They honestly do not owe you any more. If it is unacceptable you can unsub. You have players in other games violently screaming at their monitors looking for a response when shit hits the fan and with FFXIV you actually get a response and confirmation that they are working on it, but it is unacceptable? What you think they are wizards? This shit takes time. If you don't realize that "early access" is spanish for "this is a stress test" then I have no idea what to tell you. QQ moar.

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And what timeframe do you find acceptable? Its been over 24 hours. Are the developers only wrong after a week of this garbage? A month?

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Originally Posted by Frostyflakes

They honestly do not owe you any more. If it is unacceptable you can unsub. You have players in other games violently screaming at their monitors looking for a response when shit hits the fan and with FFXIV you actually get a response and confirmation that they are working on it, but it is unacceptable? What you think they are wizards? This shit takes time. If you don't realize that "early access" is spanish for "this is a stress test" then I have no idea what to tell you. QQ moar.

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They absolutely do owe. They advertised early access for preorder, one of thier major selling points. This is not the type of issue that should ever make it to live customers. This is not a bug, this is gross incompetence.

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Originally Posted by winsock

And what timeframe do you find acceptable? Its been over 24 hours. Are the developers only wrong after a week of this garbage? A month?

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I think sitting there trying to decide if a developer is "wrong" or "right" is ridiculous. Like, what do you think goes on when they make these games? Like are we even sure this is the same problem that has happened before? Just because it seems the same doesn't mean it is. The hyperbole and salt in some of these posts are overboard. It is 2017 and MMOs are not new. It is par for the course for shit to go wrong at launch. Be grateful you have a game director who stays engaged with the community and a company that is actively trying to keep you guys satisfied instead of setting them on fire everytime they do something "wrong"

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Originally Posted by Edewen

They absolutely do owe. They advertised early access for preorder, one of thier major selling points. This is not the type of issue that should ever make it to live customers. This is not a bug, this is gross incompetence.

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If you are honestly this butthurt then there are tons other games. "Early access" means stress test. It has for every single game that has launched because the barrier for early access is just buying the game. Just because you read into the early access being some sort of super secret squirrel launch that was gonna be ready to go doesn't mean they owe you anything. If this shit is still jacked by the launch date then you are more then justified in wanting to burn the developers.

It works flawlessly right now in Shiva EU, one of the more populated servers. I suppose its just a matter of letting the population at that particular point stretch out a little.

Final Fantasy is known for its story, it's been 26 hours since early access has started. I have been on since the servers came up and still haven't made it past cold steel with all the "concessions" that were made. It seems like a load of bullshit. I have supported this game since 1.0 and you are going to tell me to do something else and check back later. You just need to calm down? Well its been 26 now. Then you want to say hey the server aren't going down cause we are bottlenecking you since we don't have enough instance servers or our servers can handle the load but like 2 people from each world every hour getting through a rng questline. The bottom line is this is completely unacceptable. It seems like you might need to take the game down because you have failed and you can't obviously manage to fix this issue in a reasonable time. Just keeping it up makes you have to deal with all the other problems and currently there shouldn't be anything else besides this on your plate.

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Originally Posted by Frostyflakes

Be grateful you have a game director who stays engaged with the community and a company that is actively trying to keep you guys satisfied instead of setting them on fire everytime they do something "wrong"

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I would not call two posts telling us to stop playing the game and wait it out staying engaged with us. The city was burning around their tower so they poked their heads out to tell us to hang tight as they went back in to conduct sorcery. Other developers would at least bother to give a "stuff's still on fire but we haven't forgotten" message. We know they're working on it. But we don't know anything else. No plans of action, no reassurances, nothing. That's why so many people are upset- problems happen, especially on the first day of a major expansion. But the lack of communication and slow, inadequate response is really pissing people off.

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Originally Posted by Frostyflakes

I think sitting there trying to decide if a developer is "wrong" or "right" is ridiculous. Like, what do you think goes on when they make these games? Like are we even sure this is the same problem that has happened before? Just because it seems the same doesn't mean it is. The hyperbole and salt in some of these posts are overboard.

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Disgust, pure disgust is what I have when seeing these types of post. Balmung melting under the stress that is ok that is out of the developers hands. Putting instances that you don't have enough into game play, your fault. Quit defending this. This isn't a stress issue. This is we are so awesome we can have NPC type doors at the busiest locations in the game. How well did that work out?

I also hope that people that feel the need to gate stuff behind MSQ never get past this hell hole. If people could just explore do quests in other zones gather fly they wouldn't have so much hate.

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Originally Posted by LiquidusSnake

Absolutely ridiculous, yes the dev team deserves this negativity. You have one of the few mmos that can sustain a monthly subscription, and ONE issue, THE SAME EXACT ISSUE has been going on for more than 24 hours?

Its 2017, how is one thing taking this long to fix? And your "fixes" that you are putting through are breaking the servers? Something else is going on here, It feels like SE is hiding a bigger problem.

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They went cheap with server hardware and perhaps they are awful with coding as well. Or even both. The NA server transfer and the multiple excuses of "memory limitations/bandwidth limitations" they come up countless times when we ask for a new feature shows this. They need to stop this and start investing more seriously both in hardware and manpower if they want this game to grow. Things like this don't help the game's reputation.

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Originally Posted by Riardon

They went cheap with server hardware and perhaps they are awful with coding as well. Or even both. The NA server transfer and the multiple excuses of "memory limitations/bandwidth limitations" they come up countless times when we ask for a new feature shows this. They need to stop this and start investing more seriously both in hardware and manpower if they want this game to grow. Things like this don't help the game's reputation.

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Excuses are the norm with this game.

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Originally Posted by Frostyflakes

"Early access" means stress test. It has for every single game that has launched because the barrier for early access is just buying the game. Just because you read into the early access being some sort of super secret squirrel launch that was gonna be ready to go doesn't mean they owe you anything. If this shit is still jacked by the launch date then you are more then justified in wanting to burn the developers.

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1.) If "Early access" means "Stress test" then that is false advertising and you have every right to be mad. It being the status quo is irrelevant.
2.) They don't owe me anything? I paid them. That means they absolutely do owe me what they promised I would get in return for my money. I held up my end of the deal, they have not held up theirs.
3.) The launch date was June 16th. The game is open and people are supposed to be able to play it, as per the promises of the company that sold it to you. That is launch.

They were very sorry the first announcement. Now with the upcoming follow-up I'm sure they will be very very sorry, kappa.

I'd literally give Raubahn my arm as long as he lets me get in the instance.

Confused as to why they keep putting these single person instances right at the start of a new expansion like some type of funnel to the rest of the game.

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Originally Posted by Hestzhyen

I think only naive and inexperienced MMO players expect a new expansion launch to go off without a hitch on day 1. However, we can't tell how "awesome" or "amazing" this expac is supposed to be because of poor design decisions on multiple levels.

I feel bad for the engineers who probably saw this coming, said something about it, and were shut down by management. I have no sympathy for people who write off preventing major issues like this and place the burden of dealing with the fall-out on the same people who wanted to prevent it in the first place.

At this point either give us an auto-clear of the instance (it's not a major part of the story- it's taking out some stupid mechs) or tell us what you're working on. Having so many people unable to move on over 24 hours after launch is unacceptable.

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The bottleneck will simply happen elsewhere. Just a few quests after that people have said there's another solo instance.

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Originally Posted by Judge_Xero

Confused as to why they keep putting these single person instances right at the start of a new expansion like some type of funnel to the rest of the game.

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Would you rather they made a 4-person instance with an AI character you have to escort? I have no idea what's in this instance, but every solo instance typically is "help AI character defeat wave of baddies" If they turned them into 4-person escort missions (people hate escort missions) it would be like steps of faith every time, with nobody following mechanics.

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Originally Posted by Frostyflakes

I think sitting there trying to decide if a developer is "wrong" or "right" is ridiculous. Like, what do you think goes on when they make these games? Like are we even sure this is the same problem that has happened before? Just because it seems the same doesn't mean it is. The hyperbole and salt in some of these posts are overboard. It is 2017 and MMOs are not new. It is par for the course for shit to go wrong at launch. Be grateful you have a game director who stays engaged with the community and a company that is actively trying to keep you guys satisfied instead of setting them on fire everytime they do something "wrong"

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Selling a product that doesnt work is wrong yes?

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Originally Posted by Lilseph

I'd literally give Raubahn my arm as long as he lets me get in the instance.

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I honestly wish this was an option in-game.

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Originally Posted by Danieros

The bottleneck will simply happen elsewhere. Just a few quests after that people have said there's another solo instance.

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1) Bad design.
2) It's not as bad there as everyone is still gated behind Raubahn.

Stop making excuses for SE.
They've had plenty of time to fix this or come up with another solution, yet we get nothing but "sorry".
At the very least, by now they should offer up extra sub days as compensation for preventing people to play the expansion content they paid for.

The most frustrating aspect is that people are getting through it. It wouldn't be as bad if you knew that it wasn't working for anyone and we were all in the same boat. You could easily convince yourself to do something else since it's a 0% chance of success. But it's not like that. Every time you attempt and fail for hours on end, you're reminded that people are getting through but you are not because you weren't lucky enough. It's like a 1/10000 roll. Super low odds but occasionally people will get past it and of course will be happy about it and tell others, which causes you to think "If I keep trying, I'll eventually get in" but no matter how many times you try, it's still 1/10000. If luck isn't on your side then you aren't getting in. It's the illusion of success that makes it so frustrating.

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Originally Posted by LunarEmerald

The most frustrating aspect is that people are getting through it. It wouldn't be as bad if you knew that it wasn't working for anyone and we were all in the same boat. You could easily convince yourself to do something else since it's a 0% chance of success. But it's not like that. Every time you attempt and fail for hours on end, you're reminded that people are getting through but you are not because you weren't lucky enough. It's like a 1/10000 roll. Super low odds but occasionally people will get past it and of course will be happy about it and tell others, which causes you to think "If I keep trying, I'll eventually get in" but no matter how many times you try, it's still 1/10000. If lucky isn't on your side then you aren't getting in.

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Yup! Specially if you're playing with friends that are leaving you behind ; ; Or they want you to catch up to run content together.

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Originally Posted by Lilseph

Yup! Specially if you're playing with friends that are leaving you behind ; ; Or they want you to catch up to run content together.

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Which is quite frankly, unfair. I rather have the servers down for maintenance to put everybody in the same boat. Until it works for everyone.

For those that like to craft and gather, the people that manage to do get through have an unfair advantage. They can unlock the currents to fly to gather materials faster. I'm assuming that since the patch notes mentioned battlecraft leves being left out, that gathering and crafting leves still exist and that they are at a hub that we don't have access to yet. Having a block this early in the expansion has ripple effects.

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Originally Posted by Tiamat

For those that like to craft and gather, the people that manage to do get through have an unfair advantage. They can unlock the currents to fly to gather materials faster. I'm assuming that since the patch notes mentioned battlecraft leves being left out, that gathering and crafting leves still exist and that they are at a hub that we don't have access to yet. Having a block this early in the expansion has ripple effects.

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They are indeed there. There is one crafter in my FC that managed to get past the quest this morning. He's in Kugane now doing crafting and gathering leves.

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Originally Posted by lakukisu

The second update from Yoshida. It can also be found here.

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Why can't they just add a queue to this content?

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Originally Posted by Airget

Why can't they just add a queue to this content?

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Why, that would require they actually do something.
Now they can say "sorry" and hope it fixes itself. (by people quitting or finally getting through)

Be real nobody gets past Raughban. If someone claims to have passed him you know they've already succumbed to hallucination and insanity due to their desire to pass him. I know I'm about to.

This situation is a joke... I am blocked since the beginning (was connected at launch, took my day off for the game.
All I have now is frustration, and the wish to stop the game.
Decisions taken are/were really poor.
There are ways to fix this:
- more resources allocation for 1 person instance (even if DF is disabled for a while)
- queue for this (I am OK to way 3 hours, I am actually waiting for 27 hours so...)
- automatically validate this quest (I have seen the stupid cutscene around 10 times, and I do not care about the stupid fight which will be super easy anyway)

Really reconsider your actions...