Don't provoke it with your ignorance.
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This is a Plaver versus Player mode and you play with players not npc's, comunication is needed. Feedback, strategy, coordination. Sometimes you make a mistake and dont know why you lost unless someone tells you. Sometimes someone has a different strategy to win a game and get some feedback from other players if it worked or not or if it could be improved. And since this is a PvP mode there will always be people harassing, some drama about what is best or who is the best or what is bad etc.. not everyone is like that but you have to expect this kind of things when you play PvP games, removing the chat is not the solution it will only make it worst, will just make people get more frustrated in matches.
He kind of has a point. The "victims" are people that often provoke these actions from other people. It's not like the people that rage are just loose cannons who cannot control themselves.
Like right now. Instead of simply offering your opinion in a mature manner, you come into the thread and start picking on people. The rage is not mature, but neither is the provocation.
Yes, it is a strawman. You are, AGAIN, making an argument against a claim that has not been made. This behaviour is not punished this way in PvE because it is very, very rare in PvE. That should be obvious - the cases are few and far between, so there's no point in taking drastic measures against it. For the very same reason, frontlines does not get a chat restriction - the toxicity isn't as bad there, so SE does not restrict chat there. It hasn't been as bad in Wolves Den either, or they would have attempted to implement that feature earlier. It's NOT PvP as such. It's only the Feast and I bet with that they mean RANKED feast. Ranked is the source of the surge in toxicity that made them consider this option, there is no way around that. And that is precisely why removing people's rating would be a very efficient punishment for abuse.
You also mistake "being unable to cope" with "inefficient". When PvE has 1% toxicity and ranked 70% (Numbers arbitrary to get the point across), it's far easier to just disable chat in ranked, because handling the cases is a disproportionate amount of effort.
Im under the impression macroing insults can fall into spam harassment way easier than something just typed out though, still my only real pov for "extreme" cases of a**holery is wow and if we use that as an example then you would be right nothing is done to spam insulting there from what i can tell.
If SE went though chat logs for party finder and found the norm to be toxicity over cooperation, they prolly would implement this there too :P Honestly im hoping we get a dev response about this cuz I am curious just how bad it was that they went over chatlogs and decided this was the way to go.