Friend Having A Weird Issue With Launcher

So my friend is trying to install the game on a new computer and is having an issue I'm not sure how to fix. When they go through the setup they end up at the window in the following image but they're unable to click on either of the options. Running it as administrator hasn't made a difference. Not really sure what else to try. Help/suggestions very much appreciated! :)
https://cdn.discordapp.com/attachmen...65/unknown.png

- Reboot the computer and try again. If that doesn't work...
- See if the options can be selected manually, using Alt-TAB to select the correct window, TAB to select the correct option, and Enter or Space to confirm your choice. If you cannot...
- Temporarily disable or uninstall mouse software such as Logitech G-Hub or Razer Synapse.

Good luck =)

Quote:

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Originally Posted by Breakbeat

- Reboot the computer and try again. If that doesn't work...
- See if the options can be selected manually, using Alt-TAB to select the correct window, TAB to select the correct option, and Enter or Space to confirm your choice. If you cannot...
- Temporarily disable or uninstall mouse software such as Logitech G-Hub or Razer Synapse.

Good luck =)

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Thanks for the suggestions! Restarting and attempting to manually select via tab targeting didn't work unfortunately, and they're not running any mouse software. It's a new laptop so there's nothing like that really on it yet.