[EU] Square Enix Account Management System Maintenance (Sep. 20)
At the time below, maintenance will take place on the system of a payment agency that we employ.
Please note that as a result of this, users may be unable to perform the procedures listed below when paying with paysafecard during the maintenance.
[Date & Time]
Sep. 20, 2018 from 3:00 to 4:00 (GMT)
Sep. 20, 2018 from 4:00 to 5:00 (BST)
[Details]
Users may be unable to perform the following actions or procedures when paying with paysafecard.
・Charging “Square Enix Crysta”
・Subscribing for a service account
・Subscribing for retainer service
・Subscribing for the Companion App
・Upgrading to the Digital Collector’s Edition
・Applying to use the Character Renaming Service
・Applying for a World Transfer
・Purchasing Optional Items
[Affected Users]
Customers who use paysafecard as a method of payment
[EU] Square Enix Account Management System Maintenance (Sep. 20): Late Completion
The scheduled maintenance ended later than anticipated.
We apologise for any inconvenience caused and thank you for your understanding.
[Date & Time]
Sep. 20, 2018 3:00 to 5:20 (GMT)
Sep. 20, 2018 4:00 to 6:20 (BST)
[Affected Users]
Customers who use paysafecard as a method of payment