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  1. 09-20-2018 05:24 PM #1
    NOC_EU
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    [EU] Square Enix Account Management System Maintenance (Sep. 20)

    At the time below, maintenance will take place on the system of a payment agency that we employ.
    Please note that as a result of this, users may be unable to perform the procedures listed below when paying with paysafecard during the maintenance.

    [Date & Time]
    Sep. 20, 2018 from 3:00 to 4:00 (GMT)
    Sep. 20, 2018 from 4:00 to 5:00 (BST)

    [Details]
    Users may be unable to perform the following actions or procedures when paying with paysafecard.
    ・Charging “Square Enix Crysta”
    ・Subscribing for a service account
    ・Subscribing for retainer service
    ・Subscribing for the Companion App
    ・Upgrading to the Digital Collector’s Edition
    ・Applying to use the Character Renaming Service
    ・Applying for a World Transfer
    ・Purchasing Optional Items

    [Affected Users]
    Customers who use paysafecard as a method of payment
    (0)
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  2. 09-20-2018 05:25 PM #2
    NOC_EU
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    [EU] Square Enix Account Management System Maintenance (Sep. 20): Late Completion

    The scheduled maintenance ended later than anticipated.

    We apologise for any inconvenience caused and thank you for your understanding.

    [Date & Time]
    Sep. 20, 2018 3:00 to 5:20 (GMT)
    Sep. 20, 2018 4:00 to 6:20 (BST)

    [Affected Users]
    Customers who use paysafecard as a method of payment
    (0)
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