Stuck in Main Quest Missing Key Item

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We understand that you may have encountered an error in-game, and we apologize for any interruption to your game play this might have caused. To ensure that this matter is addressed in an accurate, timely manner, please submit a Bug Report by creating a post on our official forums, located at http://forum.square-enix.com/ffxiv.

Stuck in Main Quest for Secret and Lies. Missing the letter from my Key Items I assume from a 90K Error. Sent a msg looking for a GM and they just said to file a bug report. This should have been a quick fix.

Frequency:
State how frequently the issue occurs. Please select from the following.
Once

Character Name:
Anthony Hughes

Race:
Race of your character when the issue occurred.
Lalafell M

World:
Famfrit

Class/Level:
Thaumaturge Lvl 14

Area and Coordinates:
not 100% sure

Party or Solo:
Solo

NPC Name:
Quest Line Secrets and Lies

Monster Name:
None

In-Game Time:
After 90K Last night I went to bed.

Steps:
Was questing got a 90K when I woke up and tried to hand in the quest I was missing the Letter Key Item. Need key Item added or the ability to abandom my quest to start it over!

OK made a new Char but its Monday during business hours and the wait for the fix is BS. Its a small thing and noone even replied all morning.