Platform: Ps3 fat

ISP: Verizon

Type of Internet Connection: DSL

Internet Connection Speed: 54 mb

Date & Time: last time occurred 2pm EST

Frequency: Everytime I try to view the CS. Tried 4 times blackscreen occurred in the same section of the dialogue when the npc recalls the last time he went to search for schultz.

Character Name: Fistandantilus

Race: Elvaan

World: Bahamut

Main Job: 91 Whm

Support Job: 45 Blm

Area and Coordinates: At Gentle Tiger npc Bastok (s)

Party or Solo: Solo

NPC Name: Gentle Tiger

Monster Name: N/A

Steps: Happens while trying to view the cut scene for Klimaform. Occurred in same part of the dialogue everytime. Error code: 414694