Deactivated ID?

[Atigeve]

thats the the thing my account isnt closed i just dont have content IDs activated, AND i have 2 charges from SE on my bank account. 1 for 12.95 and 1 for 13.95. When both of the accounts on my card should be 14.95. This really is rather odd.

[Cylla]

I can tell you this much:
My husband checked his cc statement this morning and nothing went through on his card. Not his march payment and not my 3 xpacks. My account got closed, his just lost his ID's. My account was created back in March so I was on the 30 day free trial (started over again). So at the least, his march fee should have went through and my 3 xpack and yet nothing shows up on his cc and there is more then enough funds to cover it. I'm pretty annoyed at the moment as this should have not happened, but it SE....

And now we can't even reactive or put cc information in because the servers are still down. I have a feeling also that a lot of the people who are missing ID's are going to get nailed in May for April fees because SE thinks them people are just reactivating their accounts in April.

[Sweetashoney]

We will all be screwed come May billing yes. I am waiting to reactivate my IDs because they were deactivated for some reason, so sure will be double charged again in may. Course they didnt mind taking my reactivation fees & addon fees for March but it is SE after all.

[Flux]

WTF does SE really want a class action law suite here?

[Chrisstreb]

I got deactivated as well, but had been deactivating my account a few times in the last several months to do the 'pay back later' method. I had been charged for both Februrary & March back at the start of March which I expected, but then when I went to log onto XI today, BAM, IDs canceled

Today's really the first time I was going to really do anything on XI today and then this happens, awesome! I guess at the least I haven't been charged yet...

[Ahana]

WTF does SE really want a class action law suite here?

Y'know, as much as it sucks that I can't play FFXI because they canceled my Content IDs, at least I can come here and get the full flavor of morons I would get waiting in Port Jeuno.

Class action lawsuit? Really? For what, pray tell? Really, I'd like an answer to that.

What damages have you incurred by this? Especially in light of the fact that we are not being billed for April.

[Komori]

Y'know, as much as it sucks that I can't play FFXI because they canceled my Content IDs, at least I can come here and get the full flavor of morons I would get waiting in Port Jeuno.

Class action lawsuit? Really? For what, pray tell? Really, I'd like an answer to that.

What damages have you incurred by this? Especially in light of the fact that we are not being billed for April.

This might actually force people to pay for April and more to fix what SE did to the accounts.

[Flux]

Y'know, as much as it sucks that I can't play FFXI because they canceled my Content IDs, at least I can come here and get the full flavor of morons I would get waiting in Port Jeuno.

Class action lawsuit? Really? For what, pray tell? Really, I'd like an answer to that.

What damages have you incurred by this? Especially in light of the fact that we are not being billed for April.

Calling people morons here or anywhere says more about yourself than anything.

Ever heard of empathy? Time is priceless at least it is for me. This will be a huge waste of time. Like many others, I don't care about the free month, "promise" which has been broken the first day of the new month. Considering SE has virtually no customer service, or method of real human contact is unacceptable. Perhaps you are content with a substandard service, but I will not stand for it. I hav entered into a contractual agreement with SE through membership, and SE has not honored that contract, not to mention financial and emotional damages. A contract is a contract. Very Simple. Read your User Agreement Ahana, and stop the childish name calling. This is now a professional matter. If you call people you don't know names perhaps you should reevaluate yourself.

[Kanjitai]

I just checked my checking account online and I got charged 12.95 for my first ID and 1.00 for my mule. I even called the day the servers came back up and asked if I would get charged since I reactivated my account on March 25th. I will be calling SE on Monday and ask for my money back.

[Ahana]

Calling people morons here or anywhere says more about yourself than anything.

Oh, I have plenty of empathy. But threatening a class action lawsuit for uncompensated downtime is, frankly, moronic. Sorry if you don't like the term. You seriously need to brush up on tort law if you think that you are guaranteed access to their servers. I strongly suggest that *you* go read the User Agreement. Specifically, the PlayOnline Member Agreement, section 3.2 (d)

(d) SEI MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ANY PLAYONLINE ACCOUNT AT ANY TIME, WITH ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE.

Stop being stupid. There is absolutely no case to be made against SE in a court over this. Vote with your feet and wallet, that is your ONE and ONLY recourse. If you think differently, you are wrong.