Seekers of Adoulin Excitement

[Demon6324236]

I don't appreciate being ignored...

You came to the wrong forums if that was something you wanted to avoid.

[Michizane]

Sorry for the confusion! The time has been slightly changed since what was posted by Hvinire due to technical reasons, and the correct time is in fact 8PM PDT. The MMO Monday article has been updated as well. Hope you are all looking forward to the stream!

8pm PDT? way to bone those who live in the Midwest and East coast who have to go to work the next morning...

[Rubeus]

I don't appreciate being ignored...

I'm having a similar problem as Cruentus is, and am now 3 emails deep with SE to figure it out, and so far no resolution. going to digitalriver, can't find my order by email and CC, can't find my order by order # and my usual PW. forgot my password gave me a courteous "password based on order." Going to reset my SE password does it for your whole SE account, or your lame SE Members account, but still won't fix the problem on digitalriver. www.findmyorder.com does the exact same thing and the SE Store tracker says "no such order exists." emailing SE about this brought me to an SE Store order display page which promptly told me my email isn't registered. Logging into my SE Members account with the tiny login button in the upper right that opens a popup works and finds the order, saying it'll ship on the 26th, but so far still haven't been charged for it and still haven't received a registration code, so I dunno if the XB360 people are already getting registration codes or not. Or what's going on, or where it'll download from, ad nauseum. Seems like their entire storefront is made of 3 different websites with seperate accounts and customer databases, which is very disjointed.

Also, it's currently impossible to buy the Seekers Ultimate collection, because the stupid music box isn't selectable to take off the shopping cart and trying to finish the order yields "music box is out of stock, cannot complete order. please remove it and then try again."

/sarcasticon Awesome job SE at making a BONUS in a preorder prevent you from preordering, considering it just went on sale for 19.99 which is lower than the NOT ultimate collection, which, I may add, will probably be just 1 code to register everything er go I wouldn't be able to use it on my existing account. Even more awesome that apparently a digital download for a music box is out of stock. Thanks also for never being vague when you get emailed and being so quick to fix things. /sarcasticoff

[Byrth]

Haha, nice to see that their customer service is consistent. I'll probably just order it through Amazon so I can avoid dealing with SE.

[Infidi]

About the one code to register everything, I thought it just adds the ones your missing from your account?

[Rubeus]

About the one code to register everything, I thought it just adds the ones your missing from your account?

I had a spare account when I moved in with a roommate that wanted to play, and the code from the Abyssea boxset wouldn't work on that account; he ended up having to just use that box-set account and create a whole new character for himself instead of just using my mule (which didn't have any of the abysseas, hence the box set idea was to save money buying all 3 expansions individually and time spent leveling). I imagine this will work the same way; all the collection disks have so far.

edit: Also, the abyssea boxset was PC non-steam trying to use the 1 code on another PC non-steam both-NA-coded accounts. Hope this helps. I've gone through a handful of buying-a-friend-a-copy-of-the-game scenarios and even back when it was the TOAU boxset, which came with individual codes to register each expansion, you STILL couldn't use a code from that boxset on any other old account. I speak from experience. But then again, who knows, it's SE. Unless they come right out and say it though, I'd put my money on "buy just the expansion, the shirt isn't worth it." After all, they still haven't even put a DLC preorder up for the poor EU community or the steam community, and just look at what a lot of us who DID preorder it from the SE site are going through.

[Infidi]

That is wierd. O.o I swear I remembered using the ultimate collection, the one just before Abyssea edition, to get the last add on and wings of the goddess added to my account. Cause it was 10USD on sale, same price as last add on through Playonline, lol. I don't know for sure though was forever ago. Was PC version and only had one code.

[Rubeus]

SE finally emailed me back. And this is what they said: "We apologize, while the product you are referring to is indeed a SQUARE ENIX product, the store that handles those issues has their own support system in place to assist with these types of problems."

so basically, "it's somebody else's problem."

[Infidi]

Had to work early so missed the stream. Anyone know if it was recorded?

[Byrth]

Yeah, it was!