First off MMo with tons of options and less restrictions tend to get customers. People see games as games, and more freedom more likely they choose said mmo. Why do you think WoW is popular? Its one of the less restrictive mmo out there. Second, devs do not have a "budget" they put in mmo over its lifetime and can add this option w/o sacrifice. And you can't say it doesn't add to the game when it does to other people who want this option.
As for which mmo already do this?
World of warcraft for starters has both name change server change and race change, as well as ingame barber shops to remake said character in a simple sence of look. I've played serveral MUD by Iron realms entertainment. MUD are text based mmo played on the browser. These games let you race change with in the game itself and adds a layer to the game play.
Aion allows it because they are trying to get people to play asmodian for some odd reason, no one likes playing that race and game suffered from it.
Making a second post my appologies.


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And I got 5 mules, several of which have been upgraded for storage, crafting or easy access to materials. (Try running a lvl 1 through caederva mire past imps ;D)
