Version Update Delay

[Mot]

First to the people of Japan, my prayers are with you and I hope that your loss is minimal and wish you a quick recovery.

Second to the management of SE. You have an amazing story development staff and I love your games. Your IT sucks. Your implementation of MMO's has been spotty and I have to wonder why you don't have a Disaster Recovery Contingency plan like all well run IT shops have. There are lots of low cost options for server replication and servers on demand in cold/warm/hot site facilities. The down time and focus of your employees is very understandable and acceptable and as I said, my prayers are with them. However, if you were running your IT right we the end user would have had 48-72 hours of down time at the most.

I'm sure I'll get flamed for that second part, it's not too soon and someone had to say it.

[armydud]

wow um really? this post is so very selfish and unwarented and the poster should be ashamed to haave even mad the selfish remarks. since in fact SE will not be charging for the down time of the servers shows that they have no intention of screwing the end user over and how can you predict a disaster of the magnitude that hit japan aswell and the nuclear reactors being damaged and the nation calling for ppl to not waist energy atm which SE is currently compling with

[armydud]

First to the people of Japan, my prayers are with you and I hope that your loss is minimal and wish you a quick recovery.

Second to the management of SE. You have an amazing story development staff and I love your games. Your IT sucks. Your implementation of MMO's has been spotty and I have to wonder why you don't have a Disaster Recovery Contingency plan like all well run IT shops have. There are lots of low cost options for server replication and servers on demand in cold/warm/hot site facilities. The down time and focus of your employees is very understandable and acceptable and as I said, my prayers are with them. However, if you were running your IT right we the end user would have had 48-72 hours of down time at the most.

I'm sure I'll get flamed for that second part, it's not too soon and someone had to say it.

wow um really? this post is so very selfish and unwarented and the poster should be ashamed to haave even mad the selfish remarks. since in fact SE will not be charging for the down time of the servers shows that they have no intention of screwing the end user over and how can you predict a disaster of the magnitude that hit japan aswell and the nuclear reactors being damaged and the nation calling for ppl to not waist energy atm which SE is currently compling with what the government asked them to do so please dont sit there and complain about the it ppl just understand they are soing what was asked of them by the government which they could have denied to do and we could still be playing but since they care about their nation they chose to shut down

[Sliveroverlord]

I completely agree with you Armydud, however, Mot makes a valid point as to the location of back up servers in times of emergency's. I don't agree with the timing of the statement though....but it's only a game and there are people who need that energy more than SE so I say....Real Life trumps Game Life Mot, find a hobby to occupy your time until the game come back online....lol ^^v

[Akaboham]

wow um really? this post is so very selfish and unwarented and the poster should be ashamed to haave even mad the selfish remarks. since in fact SE will not be charging for the down time of the servers shows that they have no intention of screwing the end user over and how can you predict a disaster of the magnitude that hit japan aswell and the nuclear reactors being damaged and the nation calling for ppl to not waist energy atm which SE is currently compling with what the government asked them to do so please dont sit there and complain about the it ppl just understand they are soing what was asked of them by the government which they could have denied to do and we could still be playing but since they care about their nation they chose to shut down

I'll have to disagree about the post being "very selfish and unwarranted". IMO, Mot is merely stating what should be standard practice, from a business standpoint, for a service such as this one. He is neither asking the unreasonable/for his own personal benefit nor does he not show sympathy for the situation.

[Dakaran]

We should all be supporting Japan and sending the April subscription fees that Se is not charging to Japan to help the recovery effort. I for one have the utmost respect for SE for doing the right thing as all of us should to help any way we can. So everyone be patient and do what you can to help the people of Japan who are suffering and homeless. My prayers are with Japan and Square Enix.

[Peacekeeper]

I'll have to disagree about the post being "very selfish and unwarranted". IMO, Mot is merely stating what should be standard practice, from a business standpoint, for a service such as this one. He is neither asking the unreasonable/for his own personal benefit nor does he not show sympathy for the situation.

Not targeting this post particularly, just the conversation.

In this particular case, SE is only doing what is requested by the Japanese government to conserve power for the rest of the nation, secondary servers etc don't mean much when they only mirror and boost the original data signals. Sure, SE could have set up fully functional servers, rather than mirrors, in other countries. But something like that in most cases is a foolish waste of money, granted in this situation they could have benefited, had they chosen to even use those, but this kind of situation isn't common enough to generally bother with planning for, especially in the gaming industry. Again, they are only abiding by what the government has asked them to do.