Petition: clickandbuy the only way no,thanks.

[Rakshaka]

I'm currently trying to sign up with click and buy, I had to provide a photograph of my driver's license, which they promptly read incorrectly and claimed that it was expired (which it's not). What kind of professional company can't even read a drivers licence expiration date? Are they just incompetent? After hearing Cylla's issue, I'm thinking of just canceling right away. They sound like they're more trouble than they're worth. Square Enix, you really need to do a better job at finding friends, or you're going to lose A LOT of customers.

[Cylla]

Well that's just what you get for playing WoW.

Kidding! Goodness! I can't believe they'd try something like that, and it messes up everything else you want to do with your card. Not giving them my CC#, not buying Chrysta through them.

lol! It was that or Aion and for some reason just had to go with WoW for at least a month until HOPEFULLY SE figures out what they are doing. I have very little faith in SE coming up with new payment options for us by the end of Aug though I would rather be playing FFXI over both, but what ya going to do?

I've thought about closing out my C&B account but I think I read somewhere that someone got hit with a $15.00 fee for closing their account with them! What bull crap >.< So yeah, wouldn't got with C&B for anything and since my paypal card takes from my bank account which all that money goes to bills right now (damn needing a new car!) I have to use credit card...so no C&B and no Crysta for me. Hahaha not going to waste the gas to get a gamecard also

[Arhat]

Some of you would better help your cause if you had friends come post about them not liking the changes. Half this thread is posts by 5 people it feels like. I really don't like this system either though.

[Bahamut_Norm]

So, here's been my experience with this miserable system thus far;

1) Can't register a card to more than one account.
2) The email address of the account registered to has been destroyed, thanks to my horrible ISP.
3) The password got reset, so I can't finish resetting the password.
4) The service is international, meaning I have to make a very f-ing long distance phone call to not resolve the problem.
5) I can no longer play.

Tomorrow, I'm calling square and until someone fixes it. I don't care how, I don't care who. Oh, and it's going to be toll free.

Thanks square. Thanks for your miserable f-ing selection of card processors. It's not like you could find another one to use or anything. I mean, it's not like there's any North American companies who'd be willing to service North America. Ones with 24 hour support service. Or ones that have some common sense. Heck, it's awful hard to do it yourselves too. Good job. Top score.

[Niyariko]

I've been posting on this thread but didn't really post what I experienced with CnB....

I have created my CnB account long ago when 14CE first came out (Sept 2010), I'm using...
- Canadian (TD Canada Trust.) Visa CreditCard with 3DS, verified by CnB
- NA copy of FFXI (bought in EB games in Ottawa)
- NA SE account

Yet, I get an Origin Error when trying to log in CnB within SEAM (I just tried it now again to see, still doesn't work). I have yet to transfer my FFXI account to SEAM and not going to do so.
I won't be online on Sept 1st for sure (quit or take a break, still haven't decide), after 8+ years of continuous support to your game... this is lame.

I demand Direct Credit Card payment to Square Enix now, just like how you used to accept our credit card in POL and just like how you are STILL accepting from the Japanese players. If you want to run a global region MMORPG as one community, you'll need to treat them the same. Offering only 2 kinds of payments (CnB/Crysta) is just not enough for a globally known game company running an MMO with 350,000 (as of mid 2010) subscribers.

Not everyone on here are having trouble with CnB, but so far as I can see, all of them have some what of a negative comment about CnB. Fix your payment system please, thank you.

[Soulrunner]

Personally I have yet to get either system to work, but I did clean up my Paypal account. I suppose when SE finishes the maintenance something can get done. Really SE why have you not learned yet? Blizzard has so many subscribers because

A: They invest time in their game, which goes down for maintenance every tuesday, sometimes for major maintenance sometimes for simple rolling restarts that last 15 mins.

and

B: Their billing system is clean easy and varied, pay by credit, paypal, prepaid game card, whatever it all works.

I'm signing this petition, not because i don't believe in SE, I really do you've provided a great dependable service for 8 wonderful years. But because I believe you can do better, Paypal is safe, reliable, and used worldwide. Not to mention the playerbase has been clamouring for you to use it for years now, so why not let us? Or at least clean up Crysta so we can purchase a package with the right amount to continue playing FFXI.

[Kaeoni]

{Thanks for the offer but i'll have to pass}

Dear SE: Stick to the Offline Business. You Obviously have no idea what you're doing.

Diablo 3 where art thou release date?

[Runespider]

I'm currently trying to sign up with click and buy, I had to provide a photograph of my driver's license, which they promptly read incorrectly and claimed that it was expired (which it's not). What kind of professional company can't even read a drivers licence expiration date? Are they just incompetent? After hearing Cylla's issue, I'm thinking of just canceling right away. They sound like they're more trouble than they're worth. Square Enix, you really need to do a better job at finding friends, or you're going to lose A LOT of customers.

This is the problem really, you assume Square would think enough of it's players to choose a trustworthy company to handle payments. Many will swap over on pure faith in SE alone. When people get ripped off they won't blame Click and Buy, they will blame SE for picking them and abusing the faith their players have in them by picking such a shody company.

I'm amazed Square don't realise this.

[Kojo]

{Thanks for the offer but i'll have to pass}

Dear SE: Stick to the Offline Business. You Obviously have no idea what you're doing.

Diablo 3 where art thou release date?

P.S. SE, if you're sticking to offline business, make an FF9 remake for PS3, I love that game!

[Niyariko]

P.S. SE, if you're sticking to offline business, make an FF9 remake for PS3, I love that game!

I know they are working on FFXI offline atm.

edit: I should say with switching to CnB, they are working towards FFXI offline atm with too many deactivated accounts.