Billing issues for areas not covered by ClickandBuy or Crysta

[Meyi]

Aren't these regions not supported by the SE anyways because the game isnt suppose to be sold to people in those regions?

Yes, but since people in these regions have begun playing, I don't see why Square Enix doesn't open its arms to the extra income and support said regions. China I can understand having a blockaid on, but countries like Australia?

I hope for everyone you find a way to continue paying. I have an Australian friend who is devastated by this change. He's one of the nicest people in the game and I'd hate to see him not be able to play because the company won't accept his money anymore.

[Drusenija]

Aren't these regions not supported by the SE anyways because the game isnt suppose to be sold to people in those regions?

Some of them perhaps, but FFXI has been available in Australia since soon after the launch in Europe.

[Kimble]

They already said they will continue looking into other methods for payment so most you can do is wait.

[Drusenija]

I'm still waiting for them to fix the August billing stuff up so I can actually do the transfer (I'm getting the 'try again next month' error), but from what I'm reading, even once that's happened, I can't actually pay for the game anymore due to my location.

Between the fact they're charging me an additional 40% a month by forcing me to pay in Euros instead of US dollars and now the fact they're apparently not allowing to pay at all, I'm questioning how much I'm willing to take to continue experiencing Vana'diel.

I think I'm at the point where if someone pointed me to a site that had all the cutscenes on it as videos so I can see the rest of the storyline, I'd walk away.

[Zyhlaari]

This. I wrote an article about it on Kotaku when FFXIV was released, and it holds true in this instance as well. Australia is a supported region, I bought the game from a store here before Euro was even a payment option and I have continued paying in US dollars as the lesser of two evils. Exchange rates fluctuate, but the Euro has been consistently more expensive for Australian players (and I dare say others in a similar position). At one stage a friend who looked in to playing was faced with upwards of $40 AU a month on euro conversion, whereas my US$ conversion was a little over half that. I don't mind paying a foreign currency conversion fee, I understand they don't want to support every currency, but I do take issue to being forced to change currency now when it seems unnecessary.

Add to this being unable to pay in Crysta (not available in Australia), for some being unable to register a C&B account at all (thus removing all possible ways to make payment) and this gets out of hand. I've been playing for a long time, and will be sad to stop, but it looks like we might not even get a choice.

I just hope our situation isn't overlooked amongst all of the (legitimate) concerns of the US and European regions. We tend to get forgotten down here (we still can't purchase from any of the SE online stores, so good luck getting limited items such as that leviathan pendant from a few years ago).

[Maacha]

Lost my mule account today, since Paypal is still trying to authorize my Korean credit card and C&B doesn't cover my region. Gonna lose my other 2 accounts at the end of Aug if nothing is changed >.>

[Dragoy]

I think I'm at the point where if someone pointed me to a site that had all the cutscenes on it as videos so I can see the rest of the storyline, I'd walk away.

Yo Tube probably has most, if not all of them in a form or another.

I also remember reading of a particular site with a vast, if not complete collection of the cutscene videos. Can't remember where or what, nor have I ever ventured there myself.
Just saying. ^^


It is really unfortunate how they are going about this, and with so little time given without much of a warning (which probably most players are still oblivious about, at least of what it really means).

The solution is simple: Add more options to pay without the Crystanonsense.
How simple it would be to implement, well, that's not for me to say, but I'm sure it's nothing SqEX couldn't do!

[Mokatu]

Looks like another SE screw up. SE just couldn't wait until they got approval from every country for crysta and whatnot before they just went up and did this. As if SE didn't learn already from the mess they made of Final Fantasy XIV, and quite frankly, things like this will cause people to leave in droves... and not because they want to.. but because they have to. SE, your business antics are sloppy, and you remind me of Luther Corp.. not giving a shit about your customers, and pulling these little experiments to "imrpove the quality of gaming life."

[Maacha]

I think I'm at the point where if someone pointed me to a site that had all the cutscenes on it as videos so I can see the rest of the storyline, I'd walk away.

Here you go ^^ I think they have most of them here.

http://www.bluegartr.com/threads/503...sion-Cutscenes

[Elexia]

I can sympathize but we have to be real here, if a product or service isn't supported in your area but you still got access somehow and suddenly you no longer can access it, there's nothing wrong because legally and officially it was never supported to begin with.

The whole billing issue affects everyone in the end though.