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  1. #581
    Player
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    157
    I tranfered my account within an hour of them posting the notice on POL.com.

    *Edit*

    Please keep in mind that I have 3-D Secure activated on my card, which is a free service some major credit cards offer to make transactions more secure. If fact, like I said, SE had started requiring people to activate it on new cards that were added to accounts like 2 years ago.
    (0)
    Last edited by Nvr; 08-01-2011 at 12:16 AM.

  2. #582
    Player
    Join Date
    Mar 2011
    Posts
    26
    I'm sorry, but I just went again, it's still only C&B and Crysta, using a NA client.
    (0)

  3. #583
    Player
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    157
    Bummer, we'll see what happens then, they will charge me again tomorrow. So we will see if it goes through for me still, or if they deactivate my account until I make a clickandbuy account.
    (0)

  4. #584
    Player
    Join Date
    Mar 2011
    Posts
    26


    That's what I'm getting. Again, are you both using NA clients or JP clients?

    Edit: Plus I have a 3D secured card and a VbV card. Using VbV for wife and 3D for me. So it has absolutely nothing to do with that.
    (0)

  5. #585
    Player Revanchist's Avatar
    Join Date
    Jul 2011
    Posts
    35
    I thought that the payment transfer option to Clickandbuy or Play Span w/e, was set to be put in place at the end of August. If so, then the current payment option via direct debit is still valid.
    (0)

  6. #586
    Player
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    157
    I just want to follow up with you guys to repair any confusion I may have cause.

    I apparently did make a ClickandBuy account, but it seemed to have all be done within the SE account web page and used existing information from my SE account. I did not put in any new information. I must have really not been paying much attention, but it really was incredibly easy. I'll wait to complain about ClickandBuy when/if I ever have a problem with them.
    (0)

  7. #587
    Player Maacha's Avatar
    Join Date
    Mar 2011
    Posts
    90
    Character
    Maacha
    World
    Bahamut
    Main Class
    BRD Lv 95
    Proof that ClickandBuy is not doing what SE said they were supposed to be doing. We were not supposed to have to pay any international fees to use that service, but when I tried setting it up a few days ago, here is what happened to my bank account:

    http://images.bluegartr.com/bucket/g...adfc58027e.jpg

    This was using my US Debit card, since I was unable to register my Korean credit card at all. I cannot use my US card to pay for FFXI because I am unable to send enough money to the US to cover my subscription for more than a couple months. I cancelled the ClickandBuy service that same day, before these charges had even been made, here is the email they sent me when I cancelled:

    Dear Ms. Park,

    Thank you for contacting ClickandBuy and for your message.

    Our records do not reflect the charges mentioned in your message. This indicates that you are referring to pre-authorised charges or reservations, which either occurs when you attempt to make a purchase that fails or when we verify the validity of your payment method during the registration process.

    This transaction is purely a reservation and no funds are taken from your account; they are merely reserved by your payment provider. After approximately five working days, the reserved charges are automatically released.

    In the event that the reserve does not get released please contact your credit card issuer to speed up the process.

    Please select answer or reply when responding to this email as opposed to sending a new email as this will aid us in resolving your issue with more efficiency.

    Yours sincerely,

    ClickandBuy Service Team
    Those were not precharges, they were actual charges and I got charged fees for them. Even if the charges themselves are reversed in a few days, I highly doubt I will be getting those fees back. Sure it's only a few cents, but I should not have incurred those charges at at all...
    (3)

  8. #588
    Player Zoner's Avatar
    Join Date
    Jul 2011
    Posts
    88
    Character
    Zoner
    World
    Quetzalcoatl
    Main Class
    DRK Lv 95
    Quote Originally Posted by Maacha View Post
    Proof that ClickandBuy is not doing what SE said they were supposed to be doing. We were not supposed to have to pay any international fees to use that service, but when I tried setting it up a few days ago, here is what happened to my bank account:

    http://images.bluegartr.com/bucket/g...adfc58027e.jpg

    This was using my US Debit card, since I was unable to register my Korean credit card at all. I cannot use my US card to pay for FFXI because I am unable to send enough money to the US to cover my subscription for more than a couple months. I cancelled the ClickandBuy service that same day, before these charges had even been made, here is the email they sent me when I cancelled:



    Those were not precharges, they were actual charges and I got charged fees for them. Even if the charges themselves are reversed in a few days, I highly doubt I will be getting those fees back. Sure it's only a few cents, but I should not have incurred those charges at at all...
    I just checked my statement from BoA, seems they did the same to me as well....so either SE lied or clickandbuy is skimming off the top
    (2)

  9. #589
    Player Tepogue's Avatar
    Join Date
    Apr 2011
    Posts
    3
    Character
    Ghazkull
    World
    Asura
    Main Class
    SAM Lv 99
    After 7 years of playing. I am canceling 1 of my 3 accounts as soon as maintenance is over and most likely canceling the other 2 at the end of August. I see no reason for being forced to buy Crysta. I'm an adult. I pay the exact amounts due for my bills. I don't pay to the nearest dollar or some other amount. I'm not buying crysta. After all the Click and Buy posts I don't trust them either.
    (4)

  10. #590
    Player
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    157
    Those are reservations, it's not actually charging you, or so they say.
    (1)

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