Formal petition: Change the billing method or lose your playerbase.

[Romanova]

Right, I didn't know SE recognized BG and ZAM.

Nvm, again, misunderstanding..

we have a rep with an account over at BG that reads it. Ontop of BG being a premier site for ff14 (don't ask, I don't even know).

[Babygyrl]

or just set up account with ultimate pay and use paypal to buy crysta. Learn to read and do research so much rage over lack of research.

Gosh you make me angry! Wake up!! do you NOT realize the main reason why people are are so upset with this? its because We SHOULD NOT need to go through a 3rd party vendor(clickandbuy.com) or 3rd party "items" (ie crysta)to Pay for this game! Square is supposedly a multimillion dollar company, they should be able to afford to do there own direct billing and do it to the convenience of the customer, none of this "work around" nonsense to pay... Anyone Who does or has worked in customer service should know that customers REQUIRE convenience, simplicity, not go through annoyance to enjoy/purchase a product! That takes half the enjoyment out of it, Period!

[Sp1cyryan]

Right, I didn't know SE recognized BG and ZAM.

Nvm, again, misunderstanding..

Zam is on the premier sites list, and SE has talked about BG before, but I cant quote what they have said off the top of my head.

[Ziyyigo-Tipyigo]

Square is supposedly a multimillion dollar company, they should be able to afford

Final Fantasy XIV. Cash. Hemorrhaging.

Great Recession. Nobody is buying anything, ever, anywhere.

Oh, and a nuclear earthquake, that didn't help much either.

A million gross isn't the same as a million net.

[Romanova]

Final Fantasy XIV. Cash. Hemorrhaging.

Great Recession. Nobody is buying anything, ever, anywhere.

Oh, and a nuclear earthquake, that didn't help much either.

A million gross isn't the same as a million net.

while that's true, it doesn't exactly make sense that when they have a product that's been giving them a steady stream of money, it's not exactly smart to piss of those customers.

[Ziyyigo-Tipyigo]

it's not exactly smart to piss of those customers.

And if they can't afford not to?

[Sparthos]

And if they can't afford not to?

Said this in the other thread: Simply allow people to buy even amounts of crysta then. Not 15 because its the closest thing to the monthly fee.

[Sp1cyryan]

And if they can't afford not to?

Then it is their problem, not ours. Besides the notion should be completely disregarded for such speculation.

Hurting your income because you can't afford to do anything else is not our problem and if they do not change this I hope their income is severely hurt as they really merited it.

SE must be going to abyssea because they are working hard on capping their "annoy customers and possibly lose them due to idiocy" in their "others" option for merits.

[Knives]

Square, I want to play your game. Why don't you want me to play your game? You might say you want me to play your game, but your actions always say otherwise!

[Ziyyigo-Tipyigo]

Said this in the other thread: Simply allow people to buy even amounts of crysta then. Not 15 because its the closest thing to the monthly fee.

And what if doing that meant they had to raise the monthly fee? Would you still be happy with being able to pay for the exact amount of Crysta if it also meant paying $14.50 a month (with mules being $1.25 each)?

Payment processing costs money. Between recent hacking attacks and new banking laws, it now costs more money. There has to be a trade-off, and this is it.

You can argue for a different trade-off, but you can't have your cake and eat it too, not in this economy.

Hurting your income because you can't afford to do anything else is not our problem

It is not your problem only if you have absolutely no interest in if they're able to maintain FFXI. Whatever Square-Enix's obligations may or may not be, they do not include operating FFXI at a loss for your sake.