nusku's sash missing

myself and 3 of my mates killed karkinos on Oct 4, 2011 at 7:38 PM EST. The drops for this fight were 1 voyage stone, 1 Nusku's Sash, and 1 Shitotsu Hachimaki. I lotted on the sash and my m8s passed. Thestone went to and inventery aswell as the Hachimaki however the sash did not go to my inventory. I looked for any system messages telling me what happened to it but there were none. Please assist

Did the sash drop before the stone and hachimaki? If not was your inventory filled by the other drops before the sash dropped? Was there an offchance your alliance/party broke before the sash dropped but not before the stone/hachi?

I've lost a few items from these happening, so it's important to think about what exactly happened, and consider the possibility of these happening somewhere during the process that may have caused you to lose it. If none of these apply it's always good to say so when submitting a bug report and try and include as much detail as possible so SE can try and pinpoint the issue.

I appoligize. i will remember to include more detail next time. The stone dropped first and we let the hachi drop on its own. I had a total of 15 inventory spaces avaliable when we killed the boss. After i lotted i went back into treasure after a moment to check and see if it had fell into my inventory tyet. It did not show up there. I thin checked my own inventory and it was not there either. Nty nates checked there inventorys and none of them had it either.

Greetings Mordsithh!

Thank you for taking the time to report this concern for us! I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Please be sure to submit the names of all of the party members that were involved as well.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-

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Did you actually see the lot message on the sash? How much did you lot?
If you accidentally passed, then it would disappear just as you described.

i was in this party and the sash disappeared there was no message that "you do not have the ability to obtain this item" the item was in the lots and then was just gone ... we all passed the stone he lotted the sash and when I myself went to pass the sash it wasnt even in the inventory. I know this as we speak on ventrilo and I was waiting to make sure that mord had enough inventory space before i passed. when he confirmed he had the space i went to pass and it was not there...
we then waited for the head piece to drop normally and it did and still no sash drop.

ISP: shaw cable
Type of Internet Connection: cable
Internet Connection Speed: 50 mb
Date & Time: oct 4th 2011
Frequency: once
Character Name: mordsithh and party members
Race: irrelevant
World: cerberus
Main Job: multiple job changes
Support Job:
Area and Coordinates: pond abyssea la thiene
Party or Solo: party
NPC Name:
Monster Name: karkinos
Steps:
1. killed karkinos
2. cast lots / passed lots
3. nusku's sash disappeared

I was aalso in this party I passed everything apart form the jewel I alraedy had the sash so could not lot on it I passed it and warped out after the jewel had dropped'then was told that the sash had disappeared have never seen anything like this happen before

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Originally Posted by ShadowHeart

i was in this party and the sash disappeared there was no message that "you do not have the ability to obtain this item" the item was in the lots and then was just gone ...

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That's the message you get when the item is assigned to a person that can't receive it (full inventory, rare restriction).
When you ALL pass an item, no message is given.

Given the testimonies so far, I suspect you accidently passed on the sash after lotting it, if not outright passing first.

I wish that were the case because atleast then i can blame myself and get over it. It isnt however. Im 100% sure i did not pass the sash, i passed a mercy kris once apon a time and from then on ive been very anal about paying attention when i lot stuff. Unfortunatley this was a game glich, one that im hoping can be remedied.

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Originally Posted by Mordsithh

I wish that were the case because atleast then i can blame myself and get over it. It isnt however. Im 100% sure i did not pass the sash, i passed a mercy kris once apon a time and from then on ive been very anal about paying attention when i lot stuff. Unfortunatley this was a game glich, one that im hoping can be remedied.

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Noone reported anything like this problem, so I'll remain doubtfull of your 100% surity. You might THINK you lotted, when you actually passed. That could have been by your own hand, laggy interface, or something else entirely.

But I can tell you one thing: you will not get reimbursed for items not dropped. It has to be logged, and I doubt they log player lots/passes on items, only if they obtain or drop it.

Hello!

We would be more than willing to have this matter investigated should you fill out the needed information. We see that one of the party members gave us details, but we need the OP to actually be the one who fills out the form before we can submit report for further review.

Thanks for your understanding.

-Senior Game Master Jhanaka