Serious issues...

When I go to my menu in MOG House, where you can job change, the command list is missing options, also, when I select Storage, it brings up Locker, and so on so forth, to job change I have to select Remodel.
Also,
My locker is paid until 2026, but I cannot access it, not even from Aht Urhgan. I have spoken numerous times to Furbhan.
I cannot /tell anyone, When I /tell Phatalphlaw for instance, it says this request cannot be processed. I cannot set blue magic spells either as the command doesn't exist.
I just returned to game after almost 4 years, and this has been going on for weeks, its seriously getting annoying.
I have installed, uninstalled, ran DXiag, re and un installed POL and Direct X, I have done every suggestion Support has given and still nothing works, also this is a bran new gaming laptop with enough power to run absolutely anything so it is not a PC issue.

Please help!
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As mentioned in the last thread - you need to use the template.

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Originally Posted by Sirmarki

As mentioned in the last thread - you need to use the template.

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this is tech support, where something like this should be, so its fine.

I'll repost what I said before tho-

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Generally this is caused by corrupt files, or conflicting external tools (which are a TOS violation)

Try running the game vanilla without any external tools and see if that helps, if you were using any. Otherwise, I'd advise doing a file check. Reinstall the game to a different drive, and use the default folder path.

Also, no matter how amazing your gaming rig is, you need to post your specs, there is always the possibility that some specific hardware doesn't like the game for whatever reason, so you can't just say "it's not a PC issue becuase my PC is a gaming god."

It could also be corrupt user data, so I would reccomend backing up your local user data (which stores your map markers, macros and other locally-stored data) and then delete it so the game re-generates default files.

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I will try that all again, the only thing I did not do is try a different drive.

Definitely not a Gaming God tho lol.

PC Spec: Intel I7
1 TB SSD
Windows 11
4 cell- 70 wh
16 G RAM DDR5 SDRAM
Nividia GeForce RTX 4050 6GB

I appreciate the help.

Also I do not use any external tools, like windower or anything.

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Originally Posted by Alhanelem

this is tech support, where something like this should be, so its fine.

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Doesn't matter if it's bug report or tech support, it still tells you to use the template (pinned at the top):

Thread: Welcome to Forum: Technical Support!

Template:

Details:
Steps:
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<*Add more steps if necessary.>
Date & Time:
Frequency:
Platform:
PC Manufacturer & Model Number:
OS:
Graphics Card:
ISP:
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Quote:

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Originally Posted by Falo

I will try that all again, the only thing I did not do is try a different drive.

Definitely not a Gaming God tho lol.

PC Spec: Intel I7
1 TB SSD
Windows 11
4 cell- 70 wh
16 G RAM DDR5 SDRAM
Nividia GeForce RTX 4050 6GB

I appreciate the help.

Also I do not use any external tools, like windower or anything.

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Did you run the Playonline File Check?

I did check the POL file, I uninstalled and reinstalled on a different drive as suggested and it worked! Thank you Thank You all! Super happy :D

Quote:

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Originally Posted by Falo

I did check the POL file, I uninstalled and reinstalled on a different drive as suggested and it worked! Thank you Thank You all! Super happy :D

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There's a good chance this was because of corrupt user data. If you go into the game's folder you can find it, the folders aren't intuitively named but you'll have one for each character you've logged in with. Deleteing these files may solve the problem should you encounter it again.