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Characters: Vosh and Alixy
Server: Sylph
Problem: Post-fix Destrier Beret- still cannot obtain from Festive Moogle (in Windurst).
We have been waiting a few days now. It seems that players are starting to see these hats after the fix!
Please perform the magic on us as well! (Both of us!!)
I too, have experienced problems getting my Destrier Beret
Laoni, on Ragnarok.
Support told me to contact a GM, who took my details and put it on the investigation list
Have you had any luck after talking to a GM?
Same thing here. I redeemed a code for my gf this morning and she got it within seconds. Still not seeing anything on my character, since the 23rd.
Chr: Pyramus
Server: Fenrir
Nope, not yet. They took my details, so hopefully, they can do something
Greetings!
Thank you for making this report regarding your being unable to receive your Destrier Beret! We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread for more information!
Thank you for your report and apologies for any inconvenience!
-SQUARE ENIX MODERATOR