No Content ID?

I've tried it on PC and Xbox and neither work.

O well. Guess this would be a good time to finally start DA2 & wait for SE to get things right. :(

At the rate SE goes you're gonna need more than DA2 to pass the time.

The steps there worked for me.

http://forum.square-enix.com/ffxi/th...s-%28Apr.-2%29

Linked again just in case anyone didn't see it in the quote.

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

I play on with my computer and I cannot get in to re-activate either still goes to UCS-5024 Invalid Process Please exit (we'll let you back in on Monday if you are lucky?)

Can you link me to where they say Service and Support? Because all the Service and Support links are either obsolete are have no instructions based on the ones given here.

[Content ID Reactivation]
From the Service & Support menu, select Membership Information, and then choose the option to reactivate a Content ID. Follow the instructions presented at this screen.

Quote:

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Originally Posted by Meyi

The steps there worked for me.

http://forum.square-enix.com/ffxi/th...s-%28Apr.-2%29

Linked again just in case anyone didn't see it in the quote.

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

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Unfortunately, that link is no help at all if when you hit reactivate you still get errored back out.

The steps did NOT work for me.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where it says “Confirm Membership: Please enter your PlayOnline ID and PlayOnline Password to confirm membership information”, and there is no option to navigate anywhere else except to enter the user id and password.

So, I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.

At that point, I am unable to do anything more, except log off.

This is still NOT fixed.

Quote:

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Originally Posted by Seitzer

The steps did NOT work for me.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where it says “Confirm Membership: Please enter your PlayOnline ID and PlayOnline Password to confirm membership information”, and there is no option to navigate anywhere else except to enter the user id and password.

So, I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.

At that point, I am unable to do anything more, except log off.

This is still NOT fixed.

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Exact same for me.

Congratulations SE, I give up, I'm back to play in february after 1year and really enjoy the game but no the poor assistance and really is annoying, no is the first time I have problems about payment check, now a simple error and make me and my girlfriend give up. yeah, maybe now sound babycrying/mad, but the really is sad, normaly I defend and support FFXI over many mmorpg in the market because I think is a good game, diferent, and enjoyable, but really now i don't have how defend itwith this issues.

I'm sure i'm back someday, but now, I'm tired.

When I went to the PlayOnLine website and tried to log in there, same run around - "your account as been canceled etc. you must re-activate through the viewer" - which of course still doesn't work at all either.

Quote:

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Originally Posted by Meyi

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

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huh, weird?!

Quote:

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Originally Posted by Psxpert2011

Update: I managed to reactivate my POL account( that was the first task) but it didn't leave out the fact that I had to reactivate my content IDs. I had to update my payment information and select the characters to reactivate.

I figured to just activate my main and my one mule i use the most for now. It was like there was a whole system reset... but I'm not sure what to make of this. Can I have a "official spokes-person" comment on this?

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How did you get past the error?

i have lost my content i.d they say due to no money but i wasnt kicked out of the game so wots going on????

Well at least I can log on here. Yesterday I couldn't. Go figure.

Still no word from a dev or a mod?

How ridiculous.

What's the point of a FORUM if you do not check it to make sure your customer base is SATISFIED.

I really really hope they have a GOOD explanation for this INEXCUSABLE LACK OF UPDATES ON THE SITUATION.

I refer you to this response I don't see it in here or missed it so just in case.
http://forum.square-enix.com/ffxi/th...Resolved/page7
Scroll down to the last response.

Quote:

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Originally Posted by Khiinroye

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

We try to log on as normal, but are met with the message to reactivate:

Click for image

We click reactivate, and this screen appears:

Click for image

We enter the account info (not shown for obvious reasons), and get this message:

Click for image

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

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I am getting the exact same thing on a friend's account right now. We both use the same credit card (and my account works fine), but have different SE IDs. We have tested this from Windows Vista and XP. He also has a security token. I hope SE can take this detailed info and use it to help resolve things.

Well, there goes the weekend. I'm sure this problem will be fixed by tomorrow...hopefully. I'm sure the problem is that the right people aren't around on the weekends.

When I try to update my card info it tells me i cannot use that card please try another card, even though it's the same card on file that SE billed for February and March, yay city

Quote:

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Originally Posted by Schultz

Still putting it down to unpaid fees, which in turn people jumped up calling SE out when in fact it was actually the pot calling the kettle black. -- Just my 2c.

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Dumbest thing I've heard/read all weekend, I'm having the same issue, and haven't missed a bill in years, my debit card hasn't expired and there is well enough money in my bank account to pay the bill for ffxi, they just happen to be having some sort of issue caused by the recent registration server maintenance (which they idiotically like to coincide with the billing cycle so that if their is an issue then people lose service). I assure you that had they not already given a free month of service, this incident alone would warrant a refund for the month, as services paid for have not been rendered.

Stop it SE, we're not moving to 14.

Hi everyone,

Let us first apologize for any inconvenience anyone has experienced. Normally, one’s PlayOnline account and Content IDs will automatically be canceled if the registered form of payment has either expired or declined our attempt to charge any incurred fees. To resolve this, a valid and supported form of payment simply needs to be registered. Once a valid form of payment is registered, the PlayOnline Account can be reactivated in addition to the Content IDs. Now we are currently investigating this issue as it might be related to the separate announcement regarding other customers experiencing the “UCS-5024” error. Our support center is also experiencing high wait times because of this issue. Once we have additional information regarding this an official announcement will be made.

If you haven’t already, please review our announcement regarding PlayOnline accounts being canceled using the link below.
http://www.playonline.com/ff11us/pol...ews20583.shtml

ah so its not me! Thought what I was putting right password how else did I get passed pol. lol Glad its not me I took a Long Break was going to come back last month but my system died on me stupid thing lmao. So now i'm on windows thought I was screwing something up but glad I didnt whew!

Hugs to everyone from Ramuh and Texas! Yep USC-5024 won't let me thru after 4 days now, 2 accts same pmt method with security tags on pc's, husband is fine, my acct got deactivated with no way to "fix it" as of this min. Hopefully soon they'll reboot pmt system or something to reactivate everyone at once, then they can filter out the bad guys later :) I'm upset but patient, I understand they already have tons to deal with. If anyone finds a solution for us, put it up fast, so FFXI Doesnt collapse without us. Need a Chocobo ride between real life tons of work, too. :)