Petition: clickandbuy the only way no,thanks.

So here's a quick question can you call SE directly and give them your cc info to apply to account so as to avoid the C&B and crysta fiasco?

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Originally Posted by Joslyn

So here's a quick question can you call SE directly and give them your cc info to apply to account so as to avoid the C&B and crysta fiasco?

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I guess no, SE won't accept any direct payment (unless you have a JP account), just crysta or click&buy, thats the problem...

Tbh I think there's alot going on with SE and PoL at the moment, and I can think of two scenarios that might be the cause.

Scenario one: The contractual agreement between SE and PoL has almost ended, and SE has chosen not to renew it.

Scenario two: The lack of development and popularity of PoL, has put PoL in financial turmoil where FFXI is their only staple and they face likelihood of disbandment or bankruptcy.

In either scenario I think SE is trying to brace itself for the change, and considering we were given such short notice, SE more than likely was caught off-guard and went with the setup they already had ready. No telling if SE had or has had plans to offer more 3rd party pay support options, but for all we know they may have put those efforts on hold till they got the kinks worked out of FFXIV and it would no longer be free..

While I will miss the current billing system (as it's very simple and direct) it's not the end of the world.


My advice - use Ultimate Pay or whatever, because they allow PayPal.

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Originally Posted by Malacite

While I will miss the current billing system (as it's very simple and direct) it's not the end of the world.

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It is for my characters.

Ok with the ultimate pay is there a specific card you purchase?

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Originally Posted by Swords

Tbh I think there's alot going on with SE and PoL at the moment, and I can think of two scenarios that might be the cause.

Scenario one: The contractual agreement between SE and PoL has almost ended, and SE has chosen not to renew it.

Scenario two: The lack of development and popularity of PoL, has put PoL in financial turmoil where FFXI is their only staple and they face likelihood of disbandment or bankruptcy.

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Uh what? What planet do you live on? SE and POL are not too distinct entities. POL is an interface and account management system created and wholly owned by SE. POL is not a company. Seriously, WTF?

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Originally Posted by Joslyn

Ok with the ultimate pay is there a specific card you purchase?

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They offer quite a large variety of payment methods (over 85 it would seem), PayPal being one of the many, and it works via PlaySpan, Inc..

As it stands, unless SE rethinks these payment options, August 31st is my last day playing FFXI.

Over the years I've put up with a lot of SE's quirks. These new charge options are simply too much hassel. I'm sure I can find another company far more eager and willing to take my money.

If we don't get the option to buy the exact amount of crysta we need or pay directly to SE as before, I'm done with the game. Sorry SE but you screwed up majorly with this transfer stuff.

I didn't like the clickandbuy option for FFXIV, I signed up for it but never used it as FFXIV went free to play till fixed. Then later cancelled my clickandbuy account.

If these are the only options, It maybe time for my hubby and I to look for a new form of entertainment.

I like to only deal with the company I am getting the end product from and not dealing with middle men. That way if I have a problem with my payment I take it up with SE not clickandbuy.


Why do these fees exist?

As an online payment system, ClickandBuy gives you the ability to shop securely and conveniently in the Internet. In certain circumstances, ClickandBuy charges you fees for those services that are connected with a risk or additional costs to ClickandBuy, such as the risk of non-payment.

You may use fee-based services like funding with credit card, but you are not required to do so. However, many of these services are very convenient and allow flexible Internet shopping. If you want to take advantage of these services and fees are required, we show you clearly the amount and type of the fees before you confirm your purchase. This leaves it completely up to you to decide if our service is worth the fees.

Of course, most of the services offered by ClickandBuy are available at no charge.

When do the fees have to be paid?

Here is a breakdown of all fees that can be incurred when using our special services. Fees are charged according to our Fee table.

Risk premium for payments via credit card
Depositing money on your ClickandBuy account using a credit card is associated with greater risk for ClickandBuy. For this reason, we add a risk premium of 3,9 % to the value of the transaction.
Payouts to a bank account
If you want to withdraw your emoney to your private bank account our transaction costs need to be covered by charging a withdrawal fee.
Maintenance fee for inactive accounts
When your account has been inactive for more than 12 months and contains valid funds we need to charge a monthly maintenance fee. If you do not wish to be charged a fee you can reactivate your account by performing a purchase, funding or a withdrawal.
Cost sharing for chargebacks
When a transaction cannot be concluded because payment cannot be recovered, ClickandBuy charges you a cost-sharing fee of 25,00 EUR. This amount is calculated based on the expenses that accrue to both ClickandBuy and the bank involved when a chargeback occurs.

Dear SE,

We love your game. We hate your business. Please fix this.

Sincerely,
Your Loyal Fans

I was already considering going the UltimatePay route because I find it distasteful to set up yet another account somewhere (I've got enough passwords), and I find the idea of paying by cash appealing as it gets me away from plastic.

But now that I look at the process of adding funds... and I discover that UltimatePay wants my email address, even after being paid cold hard cash for their card. In the real world, this means they want to spam me.

So now... I'm probably going to run out the clock on this transfer thing, see if things change in four weeks. And if I do end up going for this UltimatePay system, the email address they'll be getting is my pol.com email address. If Square-Enix wants people to spam me, that spam is going through their own mail servers.

And add me to the list of people that finds giving Japanese customers more/better payment options real classy.

I am not sure what i do at this point. I think allowing Japanese players options we don't have after so many years is quite literally idiotic to say the least. I may finally quit FFXI after several years of playing due to this ignorance. I think after they made mistakes with FF14 being so stupid they couldn't mess up anything else... yet i was wrong.

i would really like to see a MOD reply to this thread as i notice that they have been very mute on this subject and when the soon to be im sure forever regretted by SE move to clickandbuy was brought up in the thread about forgetting to load crysta the mod who was replying promptly stopped also, come on SE give us feedback on a. why the JP players get both better and more options than we do. b. why you make non JPs only have the crysta and clickandbuy options both of which in essence force all but JP players to pay more money for a service which is supposed to be globally the same.

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Originally Posted by Zumi

You don't have to use Click and Buy if you pick Crysta as your payment method. Then you can just use UltimatePay to buy Crysta and pay with PayPal.

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I have three accounts with 16 characters each. That means that I have to buy $84 worth of Crysta multiplied by several months. I guess I could just buy every 30 days but I have the memory of a goldfish and I know I'll forget, especially when the bill no longer comes due on the 1'st of the month.

The solution is a boycott =)

Just take a month break off if you HATE this new payment bullcrap.

Let them panic when there population drops by 80%

Wow.. What in the world is Square thinking with this?/ Why is this so complicated!? I want an explanation on WHY auto bill pay is being removed for everyone but JPs.. Hey mods how bout getting us some answers.. WHAT are they thinking...

What is it that SE can't get or understand? Blizzard, NCsoft, all them allow their player base to pay with any type of credit card (3-D or not) with no hassle. Not only that, they allow their players to pay for months a head of time at a discount price. SE fails to do and allow both! Hell, for these who pay for more then one account are having to pay 10x more then what we are now if we went the crysta way. We go with ClickandScam, we take the risk of getting screwed over. Where the win in this?

I don't know if this is just SE way of being lazy and not having to deal with billing as much or if they just truly are this stupid and can't catch up on the times.

Whatever it is, grats to SE for losing about half their player base due to it.

And I agree with Artoriusrex, I would really love to see a MOD reply to this outrage. However, you know what? It not going to happen. When has SE ever cared about it player base being unhappy with the way they handle things? When the whole 3-D secure thing kicked in and many players were forced to quit because their banks didn't do it, did SE care one bit? No, they kept it in place and went about their way not caring about the handful of players they pushed out the door who could no longer pay for their account unless they had an Xbox, PS2 or used the adblock cheat (that is until SE fixed that and stopped PC users from doing that). No, no matter how upset and how many people quit, they won't reply to this and they won't change a thing. That my faith in SE.

I have a feeling I'll be done also and that upsetting after I just came back from a 2 year break and started over again....

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Originally Posted by Gotterdammerung

The solution is a boycott =)

Just take a month break off if you HATE this new payment bullcrap.

Let them panic when there population drops by 80%

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Yep pretty much doing that for eternity as long as this system is in place. I logged off the game as soon as I learned all about this crap.

Perhaps I'm spoiled from other systems but... I don't even find the old method to be satisfactory. This new method... I feel is going to have some major negative impacts.

I was excited to hear about POL being "replaced" but it was not in the way I thought, this is simply retarded.

Does anybody know if Canadian players will be zapped by ClickandBuy for a currency conversion fee?

SE really messed up this time.... i dont feel like reactivating in September now lol... unless they fix this heaping nutty brown pile of bull patties by then. Why cant we just buy from SE Directly? O.o

1299
100
100
100

=1599

Purchase 1599 Crysta?

Options:

Credit card
Paypal

Continuous payment?

Yes
No

The part i can't understand is SE claims this is all about security. When they first chose to switch to 3-D security it hurt a lot of people, in the name of security. BUT i never even heard of normal credit cards getting stolen. And banks at that time alredy had systems in play for canceling fraudulent charges. So it seemed unnecessary. Especially since it forced lots of players to miss months of playtime as they sought new acceptable payment methods( me uncluded, and still angry about it)
And forced other players to have to quit the game entirely due to a complete lack of payment options.

Now again we are told SECURITY!!!
Why isn't the first major inconvenience secure enuf?
Are the credit card eating boogey men digi-volving into super credit card eating boogey men?
Why isn't 3-d enuf?

THEN its laughable for you to claim THIS IS FOR SECURITY
when this new option FORCES me to get into bed with a shady company with bad customer service and a horrible reputation.
It's like your saying "We were scared a thief might rob your house so we hired this thief to keep an eye on your house. He has his own set of keys so you don't have to worry about letting him in."

I don't know what all this horse poo is about, but i really just don't believe it's about security.


Anyway, if i get any more personal glitches with these lame annoying systems, I will not jump through these asinine hoops again. This time if there is any problems at all i will quit.


P.S. Hey SE, I'm trying to PAY YOU MONEY? Why you making it so hard?

don't like it? don't use it.

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Originally Posted by Yarly

don't like it? don't use it.

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hmm isn't the "eat it or die"-mentality from like 16th century?

Bad SE. You let Tanaka get close to FFXI again, didn't you?

Get him the hell away from your online games division. Transfer him to another city/continent if need be.

Ontopic: I will never do business with ClickAndBuy.

Recently ended my sub because I require a much needed break from the game. Seriously, waayyyy too much empyrean weapon farming. However I can safely say that I will not be returning EVER if they continue to use this system.

It is too much of a hassle. It isn't convenient. I don't find it secure. Also why should I have to pay more then the Japanese?

Square. I love you as a company but you really need new management. Someone up there is a moron.

Have to say I'm not too pleased with this myself. I don't necessarily see the reason why SE is going this route and I'm a little leery of using the system due to all the negative feedback "Click and Buy" has over the web. My bank even wanted a direct contact with me before authorizing anything through Click and Buy because they thought it was a fraudulent transaction.

Sigh, even have people in the LS threatening to cut their losses and leave the game because of SE's decision to go this route.

http://www.bbb.org/new-york-city/bus...york-ny-94189/

Click and Buy gets an F from the better business bureau!

This is actually a clever ploy by SE to force people to use crysta and in doing so they make crysta somewhat legitimate since so many people will be using it. Think about it, what other reason could SE possibly have to make clickandbye the only way to direct pay? Everyone knows the bad reputation that clickandbye has, SE is counting on everyone going the crysta route instead. Eventually I see SE adding ingame items you can buy with crysta, making people familiar with crysta beforehand is a smart business move.

Final Fantasy XI needs a letter from the producer like XIV does. This thread is probably not going to go anywhere. We aren't Japanese so they don't listen to us. :(

Yeah i read that. I honestly can't understand SE at this point. Squaresoft should have NEVER been merged with Enix with their business practices the past few years. I have always had anticipation for Square games before the merger because one could always expect a great game play.

This POST merger practice with games and customers have all but ruined SE with stupidity and arrogance that their customers can't just say goodbye. I do have a feeling IF they don't change this billing requirement with shady 3rd parties and Japanese still maintaining CC activity from POL there will be a huge falling out of SE yet again.

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This is actually a clever ploy by SE to force people to use crysta and in doing so they make crysta somewhat legitimate since so many people will be using it. Think about it, what other reason could SE possibly have to make clickandbye the only way to direct pay? Everyone knows the bad reputation that clickandbye has, SE is counting on everyone going the crysta route instead. Eventually I see SE adding ingame items you can buy with crysta, making people familiar with crysta beforehand is a smart business move.

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Hmmm Smart you say. They have a limited customer base of people like myself who have been here years or taking breaks. They add abyssea content to obtain more "casual" players to their listed game play. SE then goes and changes the entire billing payment plan that most everyone here hates with a passion BUT lets Japanese players pay the same way they always have and you think this is smart business? I would bet SE hires people like you for their business practices since it works SOOO well.

Why is it Japanese players are able to pay in exact amounts and we are not?!

Whoa hold on, I am not saying that I like these changes. I was simply stating my theory on why I think they are doing this. They are going about this all wrong and are probably gonna lose a majority of the playerbase, but their strategy would make sense if they allowed us to buy crysta like the JPs

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Originally Posted by Ziyyigo-Tipyigo

Does anybody know if Canadian players will be zapped by ClickandBuy for a currency conversion fee?

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If they charge in US dollars to the Click and Buy account you use a Canadian Credit card with, then yes you will be charged extra. It says on their website they charge an additional 5.9% AFTER the conversion.

I just used the only power a consumer has in issues like this; both my account and my girlfriend's account are now canceled.

SE won't listen to us, despite how much I would love them to, so I don't see how much good it would do to give them more money.

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Originally Posted by Vazerus

I just used the only power a consumer has in issues like this; both my account and my girlfriend's account are now canceled.

SE won't listen to us, despite how much I would love them to, so I don't see how much good it would do to give them more money.

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Exactly what my brother and I just did.

Just type "Click and buy scam" on google its interesting

Click and Buy = Mafia (Or Yakuza if you prefer!)