UCS-5024 Not Resolved

Wish some jp players had this issue then it woulda been fixed in 5mins :(

Locked out of the game for two days now thanks to this issue... I can only hope that those of us affected by this don't get charged the april free as promised - 15 bucks isn't a big deal but it'd be a bit of a slap in the face.

Anyone else looking forward to being on hold forever and a day tomorrow to have some one tell you that your doing it all wrong? And it not a problem on their end its on yours? I know I am!!

I wont be able to i work 10hr days on one job and 4 hour days i part time job and this pos company doesnt have weekend support, glad i pay all these fees to play 8 days a month but alas this will be ending, se dont give a damn about us

A company that brags about having two million paying customers at $12.99 average, making roughly $25,980,000.00 a month. Yet somehow, we the consumers get a poor quality in customer service. I would love to see their bottom line at the end of the month. An honestly, its retarded to have maint. on your billing cycle. Hey SE, put it in the middle of the month? Still get that UCS - 5024 error. All the more reason to go play another game, thank you Square Enix.

Just posting to add into the amount of people still experiencing these problems.

So from what I read about someone contacting a GM is that we will have to call them for THEM to fix THEIR screw up?


Yeah... SO. NOT. HAPPENING.

They need to autofix this crap.

Yea the CS sucks phone wise. But Thier flash based chat sessions work wonders. But yea once a few thousand odd pissed off people start calling in on monday at the same time they will have to take notice. If not then see a few calls to some attorneys will happen. We really need to do something to get Thier attention. This problem is NOT fixed and that people CAN'T even log into POL to even do the steps they posted to resolve it.

Quote:

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Originally Posted by Ohji_Lunartail

Yea the CS sucks phone wise. But Thier flash based chat sessions work wonders. But yea once a few thousand odd pissed off people start calling in on monday at the same time they will have to take notice. If not then see a few calls to some attorneys will happen. We really need to do something to get Thier attention. This problem is NOT fixed and that people CAN'T even log into POL to even do the steps they posted to resolve it.

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The only thing i'm worried about is I don't know where the paper with my original key code is for the game and 50% of the time they ask you for that, which means i'll have to go digging around for a few hours just to find it (I started playing on the xbox... and I sold my xbox and games minus xi of course)

I'd rather do it through the chat since they are a little bit more cordial and nice (not to mention faster >.> last time I had to call SE it took me a whooping 6 hours on the phone ON HOLD :O)

Quote:

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Originally Posted by Catnipthief

The only thing i'm worried about is I don't know where the paper with my original key code is for the game and 50% of the time they ask you for that, which means i'll have to go digging around for a few hours just to find it (I started playing on the xbox... and I sold my xbox and games minus xi of course)

I'd rather do it through the chat since they are a little bit more cordial and nice (not to mention fast

er >.> last time I had to call SE it took me a whooping 6 hours on the phone ON HOLD :O)

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Yea lol I used a cell phone so dropcallja... But I keep my codes in the game case. Plus they are printed in the booklet as well.





Could go for some sushi ATM tho...