Originally Posted by
Camate
Alrighty everyone, as I mentioned earlier I submitted your feedback to the development team and got a response from them.
Their idea and the current specifications are set so that you are guaranteed a reward by receiving a personal treasure chest, but getting exactly what you want each time is a difficult request.
They also commented that changing this to a lotting system is fine; however, since Walk of Echoes is a non-reserve system, you are playing with a maximum of 36 characters at the same time and if everyone single person says they want a specific item, you might not receive a reward at all. The development team wants to make sure you are okay with that.