Used UltimatePay and Paid with Paypal. Besides not being able to buy Crysta in exact amounts(5, 10, 20 but no 15?) I think this is easily a better work around if you don't want to use Clicknbuy. Why not use this option instead?
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Used UltimatePay and Paid with Paypal. Besides not being able to buy Crysta in exact amounts(5, 10, 20 but no 15?) I think this is easily a better work around if you don't want to use Clicknbuy. Why not use this option instead?
While that is a option, there are some countries where Crysta isn't available, due to legal reasons. There are probably some who don't have a Paypal account, have had bad dealings etc or just don't like doing anything with money online which is understandable (look at what happened with Sony not so long ago... a few of my friends were burned in that fiasco).
For some players, payment directly by debit/credit card is a more easier option for them and they may want to continue with that method, instead of dealing with Crysta or prepaid gamer cards etc. Speaking for myself, I don't think it's fair for those gamers to be penalised for not going along with what's now available, when the payment method they've been using for the last 10 years has worked just fine.
@Octaviane : I've seen how fiery some threads can get on many other forums. Some go looking for trouble specifically as they 'get off' on seeing how many people respond negatively. To do so, in this case towards Rosina or anyone else, won't serve any purpose at all... except maybe get the moderators to close this thread. We, the gamers, have a right to know what's going on, and if there's anything which can be done... and for SE to remain close lipped like they have means one of a few things...
A: They don't care, which I doubt. If that was the case, the amount of revenue which they could conceivably lose over this decision could be rather substantial, and for a company where it's only steady influx of revenue is this game, I don't think they'd be that stupid.
B: They didn't think it'd cause as much backlash as it obviously has (up to 69 pages and over 680 posts so far... and it's only been a few days since this was announced. That'd send a sign to SE, that's somethings gone wrong and we, the consumer, want answers).
C: They're looking into rectifying the situation, but don't want to say anything yet until they have something more concrete to offer (as what the two moderators (Robert "Hvinire" Peeler and Matt "Bayohne" Hilton have already stated).
28 days til the end of the month... still plenty of time for something to be done about this.
Though it would seem that if, for a reason or another, there is a problem with the payment via the old system, even if the card is OK and the money is there and it just worked for another account and would normally work after merely re-entering the card-number, you would then be forced into using the new system already.
I do not know if this goes for accounts not linked to a SqEX Account yet, but I just had it happen to me, with the POL Accounts linked already back when the Satchel came about.
I honestly don't have any hope for SE anymore. They rather make us work for something we pay for and just cut their losses with whoever walks away while saving money on their end on transaction fees.
Please prove me wrong SE.
That thread would have been in the thousands of dollars, and was almost to one thousand after only a few days.
You guys need to stop making up stuff about me, misunderstand what i'm saying, or twist what I'm saying.
First off I payed for ffxi using my dads credit union debit card. The credit unuin bank cept screwing up where to put my money and about 4 years ago every month I had a "payment" issue. I paid 3 mnths in advance to make sure I had money. And because I was only working part time. My boyfriend steped in and paid for my account, after dealing wuth the issue for 1/2 a year.
Second, I do know how credit cards work. And if their fraudulent charges your credit can take a hit. But now adays most CC companiex have fraud protection and are not liable for ID theft. It is also perrty easy to cancle and set up new credit cards. (my old jobs I noticed people having a good 10 CCs)
third because of the above, this is why I do not personaly have a credit or debit card. I perfer playing mmo with time cards or point cards of some kind so I'm not freely putting my personal info in the system.
part 2
Secondly, there is no reason to be insultive to me. I did nothing to you guys. If your upset over A thread I made. That is your fault for for not misunderstanding why I wrote it. I am not attacking anyone. I just feel you guys can go about this in a better way. Instead of looking like a bunch of children. They are no longer going to use playonline. They are phasing this out and only using it as a launcher. The payment change is just part of this.
If you look up the transfer, you should have noticed once the transfer is complete. You lose the ability to use the playonline friendslist.
In recent years they have been slowly shutting down playonline features. Or no longer updating them. I'm also not talking about the website but the playonline on the ps2/360 or when you launch the ffxi client.
There is no need to take your anger out on people also. I personaly do not care at the monent. I need to use click and buy for the moment If something happens I will notify SE which is the proper way,
I wanted in on the emerging billing signature trend. So I took a few minutes to make one. Now I can make a statement about it with out having to constantly post the same talking points.
Well first of all, that's a ton of extra steps for me to go through, and I'd have to repeatedly remember to go buy more crysta everytime I start running out. I got a credit card for convenience. I don't have to go to the bank every week and withdraw cash, and I can buy stuff off the internet quickly (provided I'm willing to trust the company with my information). In order to do this, I would have to:
1. Get a paypal account.
2. Write down my paypal information in a secure location.
3. Log in to paypal.
4. Use paypal to buy crysta from SE.
5. Use crysta to pay my monthly fee.
6. Repeat steps 3-5.
Suddenly my credit card doesn't seem nearly as convenient. The whole system is inefficient and infuriating. Take my damn money and shut up. I hate the stupid "money in the bucket" systems that companies have been going with lately. Refer to this penny arcade comic: http://www.penny-arcade.com/comic/2007/03/02/
What's even more retarded is that if you have leftover money in the bucket, you don't get to take it back. That money just stays in the bucket.
you know most of that siggy is infact BS.
they are getting rid of Playonline. And mostly only going to use it as a launcher. they are not just changing the billing just to change the billing. They are making all our Paylonine accounts into Square enix accounts. The change of billing is something that goes along with this change.
If you guys to a rage break. You would actually realize a few stuff. The appologist as you guys rudely call them are actually being the logical ones here. First off. the better buiness guys are not a great source anymore. Pretty much as my b/f put it. You can buy an A=+ from them. Second, take what you read online with a grain of salt. It may not be true. Third, not all bad reviews are a source for truth. We do not know exactly what happen between the the 2.
@ yin you just made it harder on yourself doing that. you can just get the ultimate pay card. You also can buy enougfh to cover you for several months. So no need to worry. Try using the system before making a compaint. Some of the logic you guys have about crysta is pretty laughable. Try asking people who KNOW how to use said system. Or have used similar systems. Also taking the lazy way, isn't really the safe way.
Clearly we are all the illogical ones. Clearly C&B has not asked a multiple people for bank statements. Clearly C&B has worked well. Clearly over paying monthly via crysta is justified.
If they take billing off of PO then clearly it is only a launcher. Why are you acting like we don't know this?
The only thing clear about your post is that you are silly.
I like how people are reporting everywhere about their issues, and Rosina still thinks "since it didn't happen to me, the system must be fine!"
And we're the illogical ones?
lol
I also like the fact that he/she just ignores the fact that NOT EVERYONE HAS ACCESS TO THE GAME CARDS OR THE WHOLE CRYSTA SYSTEM. Just because you have no issues doesn't mean that no one else does, and those who do have issues have a right to voice them without being told that they don't know what they're talking about, etc.
@Rosina
<pull out the soap box>
[rant]
I really should quote your recent posts, as you can simply go back to edit them to correct some errors you get called on (which you have done btw, and no that is not an empty acusation...you actively did it in a thread you started, and even openly admitted to doing it in that thread...but, there is no proof of that I guess, even though it is on the record)....but there is just too much to go through and address point by point, so I am just going to generalize.
You continually provide grossly misinformed posts. I don't know why. I don't know if it is because you have some twisted motivation for it, or you simply aren't fully reading what other's have posted before your, or you are simply lacking in reading comprehension. You lash out at people for lashing out, and then go to other threads and complain that people lash out at you for lashing out. Yes, this has happened, and I'm not going to point you to the threads so you can go back and edit them out...but it is there, and has happened. Some of us have put extensive efforts into researching the information we post. Sometimes we get challeneged on our findings and try to have an honest debate. If we are proven wrong, then fine...we were wrong, admit it, and let the record stand. We don't go back and edit previous posts to cover it up. I would point you to my extensive postings trying to demonstrate just what is wrong with the Crysta system, which you claimed had errors with the math, but never even bothered to point out the error--so, I went back and broke it down. In one post, I got called on a mistake in a chart (simple because of a brain-fart, and it was a non-issue as it auto corrected itself on the nexst line and had no impact on the final result, which was the oint of the demonstration). I admitted the error, and did not correct it as the forum stands as valid enough record of the error and the correction.
In short, your posts receive so much opposition because of a few key factors:
They are misinformed or otherwise just flat out WRONG and need to be corrected.
You indirectly challenge/insult others with no justification, and if you felt there was justification, you don't support it.
You flat out refuse to accept when you have been countered, and in the eye's of many have a somewhat childish reaction to it (reference the second point), which has simply exhausted everyone to the point no one is inclined to take you seriously at this point.
So, if you want your posts to be respected a little more...I would strongly advise you to take some deep breaths, actually read the posts and do some research on the things you know little about (even read the info a few times if it isn't sinking in right away), and generally just clean up your act.
[/rant]
Edit:
Oh, and if you are offended by this post, I apologize... but, you did actually bring this on yourself with your challenge...I'm just trying to provide a honest, informed response:
Raist really puts effort into his posts.
I think the intent of the Crysta system was so people who would like to pay ahead, could. Once you buy the crysta, the account would auto deduct from the crysta in the account each month.
Hi. Testimony here. Click and Buy worked just fine for me, only it takes 10 minutes for the page to load through Square Enix's account management page. I have since had no problems with Click and Buy, but I recognize that others are, and my distrust of the company has increased to the point at which I would like Square Enix to revise and reform their payment options as quickly as possible so that I can immediately and forever end my patronage of Click and Buy. I would like to once again be able to pay Square Enix directly as I did through PlayOnline.
we are not only forced to give our cc info to some third party (and apparently shady) company for automated payments but now players with EU SE IDs are also forced to pay about 1.4 times more at current exchange rate just because we had to get an EU SE account for one reason or another. 13 euros for 1 character while NA SE ID players pay 13 us dollars? or if we go the crysta route; 1 euro for 100 crysta while NAs pay 1 us dollars? really? REALLY? it is almost like SE thinks that EU players are all so rich that they wouldn't even care about the difference (which is huge for most people)? is it really so hard to get our money in the same currency? the exchange fees we would pay is nothing compared to this....scam.
sorry but we are not some cows to milk. why would i pay a lot more than i should? we are simply being overcharged to compensate their financial losses as much as possible even if it would only cover a very small part (better than nothing eh?) but they are just shooting at their own feet. trying to cover their failure with ffxiv with even more failure in ffxi. just to give an example; they made people buy crysta for xiv and crysta expires in 2 years, god know when xiv stops being free. what about the interest of said money lying idle in a crysta account? or now in ffxi technically i have to buy 15 crysta for every month and 2 euros worth of crysta carries over everytime till i can pay for another month after 7 months but who knows i will be still playing after 7 months?
in short, we are being screwed from whatever angle you are looking at it. i am sure some ignorant fools will laugh at me for this rage but this is needed to push some common sense into their heads.
If people would simply do a little research, actually read and digest what others have posted, and wouldn't go around claiming people are wrong when they clearly are right... then I wouldn't need to be so thorough in my posts, now would I.
Case in point, on the Crysta debaters...I think EVERYONE should read this quick post. I think it will provide some much needed clarity:
http://ffxi.allakhazam.com/forum.htm...3&h=50&p=7#329
in a nutshell; all your crysta are belong to us. oh and we can ban you for being inactive for over "a" year without prior notification because it is too hard to keep your account information in the depths of our server machines ^.^
btw i don't know if that user agreement is up to date and this web page is outdated but according to this; [ http://www.square-enix.com/eu/en/acc...ta/charge.html ] crysta do expire in 2 years while that agreement from the first link says they dont unless SE shutdown the service (and of course without any refunds or transfer or w/e).
Yeah.. your looking at one for the EU region, so probably plays by slightly different rules.
That post on alla is pointing to the NA version of the Square Enix Account System.
I found the current US one just now by going to the SE Account Management System main page, clicking the "Service Agreement" link at the bottom, then clicking the link for "SQUARE ENIX ACCOUNT TERMS OF USE". At quick glance, it appears to be the same document (or says the same thing rather):
http://account.square-enix.com/agreement/us/#
Quote:
(g) No Cash Refunds
Except as required by law, Registered Users have no right to receive a cash refund for unused Crysta.
If a third party obtains access to a Square Enix Account by use of a Registered Users’ Square Enix ID and password, the Registered User must notify SQUARE ENIX immediately in order to be eligible for any possible remedial action by SQUARE ENIX. SQUARE ENIX will investigate any claim of a compromised Square Enix Account and, in its sole discretion, may add some Crysta to the balance if the third party depleted the Square Enix Account without authorization. SQUARE ENIX will not add Crysta if the Registered User did not take appropriate steps to protect a Square Enix ID and password from third parties, including members of the Registered User’s household.
(h) Expiration of Crysta and Termination of the Crysta System
Except as set forth in Section 4(b), Crysta do not expire, but SQUARE ENIX reserves the right to alter or terminate the Crysta System at any time without notice. In other words, Registered Users may redeem Crysta for as long as SQUARE ENIX chooses to make Crysta redeemable for products and services, which SQUARE ENIX has no obligation to do. Accordingly, we encourage Registered Users to redeem Crysta sooner rather than later.
(i) Improper Acquisition/Usage of Crysta
Registered User agrees that SQUARE ENIX has the absolute right to manage and regulate the Crysta System in its sole discretion. If SQUARE ENIX suspects any fraudulent, abusive or unlawful activity with respect to a Registered User’s Crysta balance, then SQUARE ENIX may reduce or liquidate the Registered Users’ Crysta balance, or deactivate, suspend or terminate access thereto.
(j) Termination of Square Enix Account
If a Registered User (a) is banned for any reason, including violation of the Agreement, or (b) voluntarily terminates the Registered User’s Square Enix Account, SQUARE ENIX reserves the right to delete the Square Enix Account and all Crysta permanently.
(k) Changes to the Crysta System
SQUARE ENIX reserves the right to change the way that the Crysta System operates, or to terminate the Crysta System altogether, at any time, in its sole discretion, without notice. Any such changes shall take effect immediately upon posting of the change.
(l) Crysta and Virtual Goods Waiver
BY ACCEPTANCE OF THIS AGREEMENT OR USE OF THE CRYSTA SYSTEM, REGISTERED USERS AGREE NOT TO ASSERT OR BRING ANY CLAIM OR SUIT AGAINST SQUARE ENIX, ITS AFFILIATES, ITS BACK-END SERVICE PROVIDER, OR THEIR EMPLOYEES, ARISING OUT OF OR RELATED TO CRYSTA OR THE CRYSTA SYSTEM, INCLUDING BUT NOT LIMITED TO, ANY CLAIM WHICH IS BASED ON A THEORY THAT REGISTERED USERS "OWN" CRYSTA OR ANY VIRTUAL GOODS IN ANY GAME OR SERVICE OFFERED BY SQUARE ENIX OR ITS AFFILIATES, OR THAT REGISTERED USERS LOST THE "VALUE" OF VIRTUAL GOODS OR CRYSTA AS A RESULT OF CRYSTA DELETION OR ACCOUNT TERMINATION BY SQUARE ENIX, OR FOR ANY MODIFICATIONS IN THE AMOUNT OF CRYSTA REQUIRED TO ACCESS CERTAIN GOODS OR SERVICES, OR THE REMOVAL OF ACCESS TO ANY GOODS/SERVICES, OR FOR ANY MALFUNCTIONS AND/OR "BUGS" IN SQUARE ENIX’S GOODS AND SERVICES, INCLUDING THE CRYSTA SYSTEM.
(m) Issuance of Crysta
SQUARE ENIX will be the sole issuing authority for Crysta in the United States and Canada and Crysta purchased from SQUARE ENIX may only be redeemed by Registered Users for the purchase of products and/or online services offered by SQUARE ENIX and no other affiliate of SQUARE ENIX.
4. Cancellations or Termination
Upon termination by you or upon notice of termination by SQUARE ENIX you must immediately cease all use of the Service. (a) Cancellation by You
You may cancel your registration to the Services at any time by providing the necessary information to Square Enix and following the procedures here. Upon SQUARE ENIX's receipt of your cancellation request, including the necessary and complete information required by SQUARE ENIX, your Square Enix Account will be terminated within a reasonable period of time. Upon cancellation of your Registration, any information in your Square Enix Account will be deleted and may not be recoverable. However, SQUARE ENIX reserves the right to maintain your account information for our records for a period of time, including payment history.
(b) Termination by SQUARE ENIX
SQUARE ENIX reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to all or any part of the Website or Services at any time, or to terminate your registration for any or no reason, with or without prior notice. SQUARE ENIX will not be responsible for any losses, damages, claims and/or actions of any kind, either directly or indirectly related to or arising from the restriction, suspension, or termination of access to the Website or Services.
A Registered User may automatically lose access to their Square Enix Account without prior notification if SQUARE ENIX determines the Registered User has (i) been inactive for over one (1) year; (ii) failed to pay applicable fees or charges; or (iii) engaged in any of the "Prohibited Uses" outlined below. In such a case (iii), SQUARE ENIX may also deny a Registered User future use of the Website or Services in its sole discretion.
Just saying, Raist, I don't wanna have to type it, I'm glad you did.
@Rosina: I wasn't trying to be insulting or verbally abusive towards you. Just stating my own observations/research I've made. You have stated quite often which method of payment you are using, and that's fine. If that works for you, go for it.
Like I said, as a family member had bad dealings with Clickandbuy, and the amount of information I was asked to provide myself, there is no way I'll do such a thing or have any dealings with this company. Add in that Crysta isn't legally accepted in ALL countries yet. As RAIST and others have quoted...
For example, Australian gamers can't purchase Crysta by any of the means SE has available, as it hasn't been legally approved as a viable payment method. Should Australian gamers be penalised by not being able to play the game, due to SE not ensuring that Crysta is available here (or for that matter, in all countries) before forcing this change of payment?Quote:
*Depending on your country of residence, Crysta may not be available.
*Square Enix Crysta will become available in more countries as they are legally approved.
Also, the ultimate gamer cards aren't available here either, though I will admit a game store I go to (and explained this situation) are looking into seeing IF they can import them. If they can, that's great... but if they can't, same outcome as above.
Once again, I find myself not just agreeing, but praising RAIST for the research he/she has made into the validity of extending the direct debit/payment via credit/debit card directly to SE. He/she has explained in length, that the groundwork for a direct payment system is setup as the Japanese players can still use this option, as well as Crysta and the game cards. Why shouldn't the rest of the world be allowed the same courtesy?
Some may say how it opens SE up to possible lawsuits for stolen funds etc... when a simple solution to that would be to authorise all direct debits you have and have a set amount set aside in your account for those payments to come from. When my wage goes into my account, I have authorised my bank to set aside some of the funds for payment only to the companies I have informed the bank to authorise direct payment from. All that, can take about a minute to two minutes to set up, and you're done.
Rosina, please understand, I'm not 'attacking you' or anything like that. I'm trying to explain to you how some of the gamer base are affected by this, and in some cases, honestly don't know what to do. Is it so hard to understand this?
Off topic:
I thought that RAIST actually left for a while because of the whole character linking thing on the forums. Glad to you see you're back RAIST.
On topic:
SE please bring back direct payments via credit/debit cards please, these new payment options are horrible for the simple fact that they cannot be used in all regions. It's really not cool to have the door slammed in my face after 6 years of paying for this game with no issues. Not a great way to ensure your customers stay with you and pick up other games you make.
So TL;DR translation:
You can't sue them for any corrections should they screw up billing. Any crysta you bought isn't actually owned by you (hence the failure to get it vetted in some countries.)
Oh and if you don't use your account for a year you may (almost certainly will) lose your account and anything (including crysta\virtual goods) tied to it.
@Neika
Nah... had to take a break. Things were getting a bit intense with online and r/l dramas and some debates were getting a bit rowdy. I had to take a step back before I went all A-Pimp-Named-Slickback on someone who really didn't deserve it.
The mandatory character data still doesn't sit too well with me. If this is all they do with it, it's fine I guess. Still doesn't make anyone's posts more or less credible because they're showing a job level. Kinda a pointless feature for them to spend time implementing when there have been more important issues on the table--like maybe fully researching the consequences of what they've done with this payment debaucle.
/sigh
Guess SE not letting me use my MasterCard anymore (re-entering my info trick didn't work) and now this made my decision to go back to PSU solid. I'll just play that until PSO2 comes out in Japan.
I Just want to sign on to the petition. This has caused my 8 year old JP account to be cancelled. this is crap.
@Rosina:
Guess what. Some of us don't have any other option if we want to keep playing FFXI, than using our credit cards via ClickAndBuy, meaning we have to "put our personal info in the system"! Why is that so damn hard for you to understand?
And how does your boyfriend know that you can buy an A from BBB? Oh let me guess, he read it online somewhere, didn't he.
If he did, you are countering your own point here:
My comment to this: No smoke without a fire.
You should read through this really slowly and carefully, and take it to heart.
You should all just come play rift. I did. No billing problems here! (sorry I couldn't help myself ROFL!)
One thing I am glad to see is that not too many people lashed out at Matt and Robert (Mods) when they posted here. I felt like they were sent in here as sacrificial lambs to the slaughter................>.< Not their fault the bigwigs couldn't run a brothel in a red light district.
I just used Crysta because my email address is somehow linked to a clickandbuy account already, and i've only just heard of them. XD
They need to let people use atleast UltimatePay for it, it was alot easier, could pay with Paypal which I use for other things.
On the subject of Rift, I tried it and couldnt get into it. (i was playing WoW at the time, too. It felt too much like wow to me), I'm waiting on Guild Wars 2 to come out. Can't wait for it xD