Petition: clickandbuy the only way no,thanks.

I like how quickly they responded to the ho to use Crysta thread.

I'll give this thing a shot but the second I'm charged more than my montly bill, see you SE

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Originally Posted by xbobx

Why do I all of sudden get an impression this new system for crysta could be getting setup to allow for purchasing ingame items with. For example you want emp upgrade items you can buy them for real money.

Sounds crazy but if SE really wants to start making money that is the way to do it. Pay 12.95 for the game and for people that don't have big ls's you can buy items for real money. They have talked about this before and there has been rumors that FF14 would become free to play but with micro-transactions for items.

hmmm.

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Sounds like another bad idea, you don't get stuff in game for having money, you get it by earning it. You don't have an Empyrean, a Relic, a Mythic, etc. you either haven't earned it or haven't YET earned it.

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Originally Posted by xbobx

Why do I all of sudden get an impression this new system for crysta could be getting setup to allow for purchasing ingame items with. For example you want emp upgrade items you can buy them for real money.

Sounds crazy but if SE really wants to start making money that is the way to do it. Pay 12.95 for the game and for people that don't have big ls's you can buy items for real money. They have talked about this before and there has been rumors that FF14 would become free to play but with micro-transactions for items.

hmmm.

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If that would realy be the case then SE would in a way turn into the RMT that they ran out of the game with the taskforce theyd just be hideing behide a shady crysta system

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Originally Posted by Kojo

Sounds like another bad idea, you don't get stuff in game for having money, you get it by earning it. You don't have an Empyrean, a Relic, a Mythic, etc. you either haven't earned it or haven't YET earned it.

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Clearly you don't know about LSs who sell emperians if you pay them 60m. So if you bought the gil then yeah you get things for having real money.

So it occurs to me, and I don't know if it's been addressed yet because this thread moves so fast, but what about our friends coming back to the game? They still have old accounts that would need to get activated,, but they couldn't migrate them for a whole month. So they'd had to wait an entire extra month after their decision to come back to the game to come back to the game. Or are they just losing their stored accounts since they won't have transferred in this little window?

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Originally Posted by Sp1cyryan

Clearly you don't know about LSs who sell emperians if you pay them 60m. So if you bought the gil then yeah you get things for having real money.

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Touche, Change that 'don't' to 'shouldn't'.

I'm still waiting for a community rep or SE official to come in here and try to do some damage control, but it's obvious that they can't/won't touch this topic with a 10 foot pole. They know that if they say anything other than they are adding a way to make direct payments to SE without having to use crysta or click and buy then they will get crucified.

The whole change over has been a poorly managed disaster and I hope that someone or several someones at SE Japan lose their job over this fiasco.

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Originally Posted by Pharaun

The whole change over has been a poorly managed disaster and I hope that someone or several someones at SE Japan lose their job over this fiasco.

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I don't wish this at all. They're people, they need to be able to feed themselves and their families too. But I would like it if they respected me as their customer and fulfilled my desires to directly pay.

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Originally Posted by Pharaun

I'm still waiting for a community rep or SE official to come in here and try to do some damage control, but it's obvious that they can't/won't touch this topic with a 10 foot pole. They know that if they say anything other than they are adding a way to make direct payments to SE without having to use crysta or click and buy then they will get crucified.

The whole change over has been a poorly managed disaster and I hope that someone or several someones at SE Japan lose their job over this fiasco.

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I don't care if anyone loses their job over people raging in a forum, I just hope to see an automated payment method through a more reliable company if not SE themselves.

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Originally Posted by Meyi

I don't wish this at all. They're people, they need to be able to feed themselves and their families too. But I would like it if they respected me as their customer and fulfilled my desires to directly pay.

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How about the people they are sending to the unemployment line that worked in the CC processing center? Is that an acceptable loss? You can't tell me that SE dropping direct payments is not sending some people home.

Allow crysta payments to be exact and alot of the rage would vanish.

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Originally Posted by Sparthos

Allow crysta payments to be exact and alot of the rage would vanish.

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That would help, or simply a choice to buy an FFXI Crysta or something that is worth/costs as much as your monthly fee.

I'm more annoyed that I either have to worry about going through crap I haven't had to worry about for the past 7 years or I worry constantly about the shady CnB.

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Originally Posted by Sparthos

Allow crysta payments to be exact and alot of the rage would vanish.

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Or we could just have the ability to continue to be directly billed and it all go away!

I do not want to sit there and buy crysta either.

Maybe I'm in the minority here, but since I already pay $14.95 a month for FFXI, I'm just gonna buy $30 worth of Crysta every 2 months.

Simple math ftw.

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Originally Posted by Meyi

I don't wish this at all. They're people, they need to be able to feed themselves and their families too. But I would like it if they respected me as their customer and fulfilled my desires to directly pay.

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If I lead a project that had so obviously alienated a large portion of our customer base at my job I would certainly expect to be fired for not doing due diligence and seeing what kind of impact it would have. You can't be so grossly negligent and expect to keep your job.

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Originally Posted by Kagato

Maybe I'm in the minority here, but since I already pay $14.95 a month for FFXI, I'm just gonna buy $30 worth of Crysta every 2 months.

Simple math ftw.

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Right, though if you did the "simple math" you'd see that over time you'd be paying more. Oh, and also you have to do that manually.

Or, you know, we could just pay them automatically and directly like we always used to instead of having to either buy their stupid funny money Crysta or go through a 3rd party.

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Originally Posted by Puck

Right, though if you did the "simple math" you'd see that over time you'd be paying more. Oh, and also you have to do that manually.

Or, you know, we could just pay them automatically and directly like we always used to instead of having to either buy their stupid funny money Crysta or go through a 3rd party.

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Don't forget that's also 30 days of play time not one month so again, losing....

Wanted to add my voice to the chorus of displeasure with the new payment system.

You're a huge, multinational corporation, and you can't even handle your own payments? I grew up in a small, family business and we were very late to the party, and even we've been accepting credit cards without our customers going through a middle man for over 10 years.

My girlfriend quit FFXI shortly after Treasures of Aht Urghan came out and has since asked me to play World of Warcraft, Lord of the Rings, Aion, Dungeons and Dragons, and Rift with her. She's been rebuffed every single time. Star Wars: The Old Republic is coming out this Christmas season, and she's already asked me once if I'd like to join her. She knows what's going on with the payment headaches and hoops we, as loyal customers, are being asked to jump through. She'll surely ask again. I might not turn her down next time.

From taking 3 years to finish out an expansion we bought in 2007, to offering up a roadmap for the future that lacks in anything new or exciting (Hellooooooo! New jobs or truely new areas, anyone?), to not even being able to process payments properly, to the perception (and it is at the very least a perception, though one SE has done little or nothing to try to dispel) that it favors its Japanese customer base over all others, nothing SE has done in recent memory serves to show that they want to secure my business for the foreseeable future.

Our bluffs are being called.

This is not correct!!! To use Clickandbuy you must have an established bank account. They do not accept Wal-Mart cards or gift cards and you can not use them to setup a Clickandbuy account!!!! SE messed us over again by making us have to setup Clickandbuy account or lose our Final FantasyXI accounts because we can not pay for them anymore because we do not have a bank account!!!

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Originally Posted by Kasune

This is not correct!!! To use Clickandbuy you must have an established bank account. They do not accept Wal-Mart cards or gift cards and you can not use them to setup a Clickandbuy account!!!! SE messed us over again by making us have to setup Clickandbuy account or lose our Final FantasyXI accounts because we can not pay for them anymore because we do not have a bank account!!!

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you can buy crysta with game cards, which is still stupid, but at least there's that.

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Originally Posted by Sp1cyryan

Or we could just have the ability to continue to be directly billed and it all go away!

I do not want to sit there and buy crysta either.

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I see the positives of using Crysta. You choosing to process your payment every month means there is no chance of a charge back or any of the other issues that plagued the old billing system. It really wouldn't be that hard for me to choose my deductions monthly either.

The problem lay in being unable to purchase exact amounts of crysta. This is the part of the system that favors SE as you are now forced to overshoot in order to maintain an account. Guess what that means? You get stuck with varying sums of Crysta you can do nothing with.

Everyone knows companies are in this to make money but cmon, its like bumping up the monthly fee without actually doing it. Sure, you get back your money if you play for the long term but why entrap customers? Is that good business?

If they simply allowed customers to purchase the exact amount they wanted, this wouldn't be such a huge mess but in typical fashion they've upset people by giving individuals two crappy options to choose between.

Why the change SE? Please stick with what works.

you can not use prepaid credit cards anymore!!! Clickandbuy does not accept them. You have to have a bank credit card or you have to inconvenience yourself to go buy an ultimate game card from 7-11, or other places, so you can pay using crysta.

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Originally Posted by Kasune

you can not use prepaid credit cards anymore!!! Clickandbuy does not accept them. You have to have a bank credit card or you have to inconvenience yourself to go buy an ultimate game card from 7-11, or other places, so you can pay using crysta.

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Paypal may accept those prepaid cards, give it a try.

Dont the cards themselves cost more than the actual value of the crysta? Unless maybe you make an online account?

Click and Buy sent all kinds of red flags up when I tried to do it to play XIV, and couldn't in the end 'cuz it was impossible to make an account without a phone number or something.

I'll go with Crysta with forced, but this is ridiculous. Not a happy customer.

After this long, changing payment is a terrible idea. Especially with all of the players that will be unable to continue. I've played this since it was released, kept quiet, bit my tongue. No more, if this goes live like they're planning... my friend and I will be finding another place to spend our time and hard earned money. Thank you for a wonderful game, SE, but I'm afraid the line in the sand has been drawn.

Skimmed a JP thread. There's lots of talk about webmoney and the only MOD responce was directing people to the FAQ sticky.

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Originally Posted by Kasune

you can not use prepaid credit cards anymore!!! Clickandbuy does not accept them. You have to have a bank credit card or you have to inconvenience yourself to go buy an ultimate game card from 7-11, or other places, so you can pay using crysta.

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This is not true; I paid for XIV through a prepaid credit card when XIV was still accepting payments, though the process of reversing unauthorized transactions and such is tedious and should never have been an issue in the first place.

It is able to accept payment for other games it has in its list, as well, but I won't delve into those.

I just do not want to be forced to buy Crysta because of points outlined above. I want a simple, automated payment method that is directed to the company who owns the servers for the game I'm playing on, no middle-men or nothing.

Is that so much to ask for?

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Originally Posted by Tsukino_Kaji

Skimmed a JP thread. There's lots of talk about webmoney and the only MOD responce was directing people to the FAQ sticky.

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Ya I looked at that too. I don't speak, read or understand Japanese unfortunately, I only saw references to WebMoney, but did notice that there was a response from a MOD to about as many posts there as here. I checked the French and German sites too this morning, didn't see much reaction to the change.

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Originally Posted by Sparthos

I see the positives of using Crysta. You choosing to process your payment every month means there is no chance of a charge back or any of the other issues that plagued the old billing system. It really wouldn't be that hard for me to choose my deductions monthly either.

The problem lay in being unable to purchase exact amounts of crysta. This is the part of the system that favors SE as you are now forced to overshoot in order to maintain an account. Guess what that means? You get stuck with varying sums of Crysta you can do nothing with.

Everyone knows companies are in this to make money but cmon, its like bumping up the monthly fee without actually doing it. Sure, you get back your money if you play for the long term but why entrap customers? Is that good business?

If they simply allowed customers to purchase the exact amount they wanted, this wouldn't be such a huge mess but in typical fashion they've upset people by giving individuals two crappy options to choose between.

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It still be a huge mess, they started the 3D secure policy to stop charge backs. Crysta, while it has its positives, and some people enjoy it. Just annoys the others, and there are plenty who are tired of being annoyed. I can only be so patient, and having to buy crysta every 30 days instead of just being billed like I have since 2006 is not my cup of tea. I don't do it anywhere else, and won't have to do it anywhere else. SE does not get to be extra annoying to try and stop charge backs (something that was partly RMT oriented in its selection) as if other companies don't experience them.

I feel like we are sitting here while a company tests things us like an old dog with their ideas for future content.

On a note to the people talking about the crysta cards.
Who cares if you can (here comes the needless hassle) go to the store and buy a card with crysta on it? When I temporarily used visa gift cards for two months for this game I had to pay $17 for a $15 card and the rest on it was useless and eventually be deducted to 0 by the company if I did not use it. Those prepaid cards are always like that, and it is a waste.

TLDR; Direct billing option or gtfo.

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Originally Posted by Octaviane

Ya I looked at that too. I don't speak, read or understand Japanese unfortunately, I only saw references to WebMoney, but did notice that there was a response from a MOD to about as many posts there as here. I checked the French and German sites too this morning, didn't see much reaction to the change.

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Webmoney is worse than click&buy by a longshot; however it's the only payment service available in some regions like Russia and other countries that aren't known for having lots of gamers or people who buy stuff on the internet.

One of the things that's really bad about them is you can't remove an account once created; I asked to do this and they said they have to retain all records for legal reasons (bullshiat), they said the only thing I can do is change the password to something I'll never remember and forget about it.

At least it's possible to cancel your click&buy account if you wish, as long as you have no outstanding payments to make.

Side note: LOL @ thread tags.

I used clickandbuy for 14 deactivated account now they want a copy of my birth certificate and passport so yeah not happening. Why is it so bloody hard to give SE my money.

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Originally Posted by Neisan_Quetz

Further proof you don't know wtf you're talking about because you think Playonline is a 3rd party company.

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Playonline creator is SQUARE SOFT INC and NOT SQUARE ENIX.... But just because they merged you think is same?

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Originally Posted by http://en.wikipedia.org/wiki/PlayOnline

Initially, PlayOnline was a subsite of SquareSoft.com and contained content such as online strategy guides and special sites for games published by Square (starting with Final Fantasy IX). It was introduced at the time of Final Fantasy IX's release, in which PlayOnline.com featured an online strategy guide that worked in conjunction with the printed version of the guide published by BradyGames. This subsite no longer exists, however. Square Enix integrated the site's features into their own site at Square-Enix.com,[1] in order to put up a site for the U.S. release of Final Fantasy XI.

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ClickAndBuy must be SE too while we at this....

EDIT: Point was already corrected some time ago, cg on being several pages late.

Someone posted on BG that they contacted support and when asked if there were other payment options other then C&B for direct payment, they said no and that the feedback they've been receiving since implementation of C&B billing was "OVERWHELMINGLY" positive.

Clearly Mods are NOT forwarding our concerns to the proper parties, and it should be considered to start contacting SE directly about our concerns.

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Originally Posted by xfreeplay

Someone posted on BG that they contacted support and when asked if there were other payment options other then C&B for direct payment, they said no and that the feedback they've been receiving since implementation of C&B billing was "OVERWHELMINGLY" positive.

Clearly Mods are NOT forwarding our concerns to the proper parties, and it should be considered to start contacting SE directly about our concerns.

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That is just disturbingly pitiful. I planned on calling them next week, but now I have to spread work to my LS and others to call them because this is just stupid.

Not a single person I have talked to in game so far has approved of the changes. I approve of the concept as many of us do, but this is just asinine.

I hope that support rep was just misinformed and talking out of their @$$.

REGIONAL EQUALITY

That is all we are asking for. JP Region is virtually unaffected by these changes--they are getting all the options implemented in parallel while we are getting cut off from the most favorable option. Fix this SE, or risk loosing revenue.

http://forum.square-enix.com/ffxi/th...l=1#post157135

I'd like to know where this overwhelmingly positive feedback is coming from...

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Originally Posted by Neisan_Quetz

I'd like to know where this overwhelmingly positive feedback is coming from...

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The Japanese.