Unwanted Character reset

Platform: Windows
ISP: Charter
Date & Time: May. 9, 2016 10:00 CST
Frequency: Once
Character Name: Elfboy
Race: ElvaanM
World: Phoenix

My main character was reset back to a Reisenjima zone crash on Phoenix a few weeks earlier(April 28th, 2016). The game showed the correct job/gear/location on the log in screen, but when I logged in it was set the job I was on when Reisenjima crashed and it reset all my gear/gil/settings to that point.

Called a GM, they said to fill a bug report

I would like my character reset back to the same as it was on 5/7/2016 if possible

same here same time too.
Platform: Windows
Character Name: Celestialstar
Race: HumeM
World: Phoenix

Bug same above like Elfboy. sorry for type too short.

My main character was reset back to a Reisenjima zone crash on Phoenix a few weeks earlier. The game showed the correct job/gear/location on the log in screen, but when I logged in it was set the job I was on when Reisenjima crashed and it reset my hallmarks back to 500 when i had like nearly 15k

Called a GM, they said to fill a bug report

I would like my character reset back to the same as it was on 5/7/2016 if possible Too

Platform: Windows
Character Name: Opaque
World: Phoenix

My character was rerolled back to 28. april (Escha Zitah zone crash on Phoenix). When I logged in today, may 9th, all my gear/gil/settings/jp rerolled to that point, and my char was back in Escha Zitah where crash occurred.

I would like my character restored back to status per the 8th of may, 22:00 CET if possible.

Thank you in advance.

I am experiencing the same problem. Please advise!

Platform: Windows
ISP: BT
Date & Time: 9th of May 2016 19:00 BST
Character Name: Jeral
Race: Hume M
World: Phoenix

I was in Reisenjima during the aforementioned crash, if that helps.

Platform: Windows
Character Name: Sharinghan
Race: Hume M
Server: Phoenix
Main Job: Blue mage
Support Job: Ninja