Hi I have raised quite a few support tickets regarding the original key that came with the game when it first launched. I paid alot of money for the game , but never paid a subscription. I had an old square enix account and had registered the key so it was active.
Now when I heard about the changes and the re-launch I couldnt wait to get back into the game but i was dissapointed to find I could no longer use my old game key and get early access.

Please address this issue as I want to play but don't want to buy the game again.
I AM VERY UN-HAPPY WITH THE LACK OF SUPPORT ON THIS MATTER . THIS IS NOT GOOD CUSTOMER SERVICE.

Im sure there are many others who have had this issue,
Thanks.
Aliahs