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  1. 09-28-2013 06:24 PM #1
    detoskar
    Player
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    Join Date
    Sep 2013
    Posts
    2
    Character
    Ergo Proxy
    World
    Lich
    Main Class
    Lancer Lv 31

    Cannot access my character!

    Hi,

    Just got disconnected from Lich for reasons unknown. Now when I try to log back in I just get the 90000 at the loading screen after character selection. This is not however a connectivity issue because I have tried to create other characters on the same server and it works fine, I can log in and everything. I can also log in to other servers without problems.

    There must be a bug that causes this issue. Can you please MOVE my character somewhere else inside the game? I was questing in Lower La Noscea when it happened.

    I paid you for this game and now I cannot play. It is frustrating and I would like to see this resolved ASAP.
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  2. 09-30-2013 07:57 AM #2
    Xetyline
    Moderator Xetyline's Avatar
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    Sep 2013
    Posts
    322
    Greetings,

    We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring Technical Support rather than a bug report, I will be moving this particular thread. We welcome you to discuss this concern in the "Technical Support" forums in order to seek a resolution. Thank you!

    Regards,
    Xetyline
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  3. 09-30-2013 08:12 AM #3
    Kittra
    Player
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    Join Date
    Apr 2011
    Posts
    349
    Character
    Kittra Thelder
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Welcome to technical support, where the game moderators do pretty much nothing to help you out. *sigh*

    *EDIT* Well, they moved your thread here I guess, so that's technically doing something.
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  4. 09-30-2013 01:57 PM #4
    MadelineRay
    Player
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    Join Date
    Sep 2013
    Posts
    18
    Character
    Madeline Ray
    World
    Faerie
    Main Class
    Thaumaturge Lv 34
    I've been posting this same problem in here for DAYS and nothing.
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  5. 09-30-2013 03:49 PM #5
    ZohnoReecho
    Player
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    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by Xetyline View Post
    Greetings,

    We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring Technical Support rather than a bug report, I will be moving this particular thread. We welcome you to discuss this concern in the "Technical Support" forums in order to seek a resolution. Thank you!

    Regards,
    Xetyline
    If he can login on other characters except one, sorry but more than a technical issue it sounds like his characher's data got damaged server side and disconnecting him like during early access. I would open a ticket and try to repair it instead of throwing away the hot potato.
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  6. 09-30-2013 05:06 PM #6
    zeke181
    Player
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    Join Date
    Sep 2013
    Posts
    40
    Character
    Dirt Knap
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    Detoskar bad luck man, welcome to the one forum where staff are needed the most but are seen the least.

    Your best option is probably to try live chat or send a support email.
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