Before i start please bear with my english isn't that good

Im not sure if it save to go on with this game anymore that i've heard a lot of player got hacked and spam gold selling in the game (yes most of the spammer probably are hacked and real time player) , last night i woke up and login to the game as usual and a friend message me that my girl friend account got hacked and spamming in Old Grindania.

So our FC member and friend sent SE about the incident happen but hey is Sunday dont seem like they are working also u cant force log and the account just spamming in New Grindania while we keep trying to force log and manage to disconnect gil seller about 10-15mins..... but the next 2 hours account just got suspended ???? Is Square Enix even bother to take investigate before taking any action ???

Because the account are with Relic + DL set also is a collector edition and yes we lvling it max get a relic weapon just to spam gil sell in game HOORAY.