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Thread: Get a Token!!!

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  1. #1
    Player
    Snooj's Avatar
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    Mar 2011
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    Ul'dah
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    Snooj Baker
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    Goblin
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    Archer Lv 41
    I'd love to get a token, really I would. But SE is making that near impossible.

    I've since lost the token from 1.0. After much run around, SE finally lifted the restriction so I could log in without one. However, it's still listed as registered in SE's account management. So when I tried to add my new token, it wants me to manually remove the old token. To do that, I need a one time password from the old token. Thus, I can't use a token at all.
    (1)

  2. #2
    Player
    BakaChin's Avatar
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    Kaguya Tsukuyomi
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    Tonberry
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    Bard Lv 90
    Quote Originally Posted by Snooj View Post
    I'd love to get a token, really I would. But SE is making that near impossible.

    I've since lost the token from 1.0. After much run around, SE finally lifted the restriction so I could log in without one. However, it's still listed as registered in SE's account management. So when I tried to add my new token, it wants me to manually remove the old token. To do that, I need a one time password from the old token. Thus, I can't use a token at all.
    Im sure there was a thread around saying you will need to get the OTP reset by SE...which means calling them to verify your details...it is also handy to keep a record of the OTP someone secure...just like all passwords you should keep these details safe
    (0)

  3. #3
    Player
    Snooj's Avatar
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    Snooj Baker
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    Goblin
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    Quote Originally Posted by BakaChin View Post
    Im sure there was a thread around saying you will need to get the OTP reset by SE...which means calling them to verify your details...it is also handy to keep a record of the OTP someone secure...just like all passwords you should keep these details safe
    Thing is, I did call them. I sent in tickets. I did several chats. Basically, for me at least, contacting them only let me log in but not remove the registered security token. I'll probably try this again in the future, but considering how long the process took before and how they couldn't help then, I don't know if things will necessarily change.
    (0)

  4. #4
    Player
    BakaChin's Avatar
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    Kaguya Tsukuyomi
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    Tonberry
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    Quote Originally Posted by Snooj View Post
    Thing is, I did call them. I sent in tickets. I did several chats. Basically, for me at least, contacting them only let me log in but not remove the registered security token. I'll probably try this again in the future, but considering how long the process took before and how they couldn't help then, I don't know if things will necessarily change.
    That just seems unfortunate, sorry to hear...well the purpose of this thread is to point out that we should all be responsible of our own see security and not have to rely on the publishers all the time, they have provided an option for us to take up to enhance the security of our accounts and some just look it over and not do anything
    (1)

  5. #5
    Player
    BakaChin's Avatar
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    Tonberry
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    Quote Originally Posted by Lygastin View Post
    please... do not judge other if u know nothing about them ! this thread just make u sound like a completely retard and arsehole ......
    Im not even going to attempt to respond to that and your previous comments proves your ignorance to my point
    (1)

  6. #6
    Player
    Lygastin's Avatar
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    Special Udon
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    Odin
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    Gladiator Lv 50
    Quote Originally Posted by Rawrrior View Post
    This doesn't make you sound any better.

    Ever think maybe the junk you are navigating to, doesn't have interest in games?
    Maybe she opened up a SE phishing email. I've gotten 2 of those already. Look legit, but are fake.

    That can also be a factor. Could also be her visiting many game sites, or game torrent sites.

    Sigh..
    yet another ppl judging and u not know about us please...... not all of the people using torrent site like you do (or maybe u dont) and personal i pay every single game that i owned , music and movie thanks
    (0)

  7. #7
    Player
    Rawrrior's Avatar
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    Limsa Lominsa
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    Madam Nya
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    Midgardsormr
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    Astrologian Lv 80
    Quote Originally Posted by Lygastin View Post
    yet another ppl judging and u not know about us please...... not all of the people using torrent site like you do (or maybe u dont) and personal i pay every single game that i owned , music and movie thanks
    I never said she downloaded torrents or any of the sort.

    I said it's a possibility, course i don't know her. You are having a closed mind on this and claiming those who give insight and suggestions are stupid, retarded, or quick to judge.

    I'm just simply giving you other things she "MAY" have done, not what she "DID" do.

    For all you know she could have had a keylogger sitting in her computer for god knows how long, and those pricey anti viruses never picked it up.
    It could be many many things! Sometimes even safe websites get keyloggers planted in them.

    Antiviruses is only as good as how many times you make it scan in my opinion ~.~ As well as, your security is only as good as the person behind the keyboard.


    So please, don't take this as a, she totally did X X X X. Just trying to push other things out that may have happened. -.- Next time i'm just going to stay away if i can't be a help.
    (0)

  8. #8
    Player
    HamHam's Avatar
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    Ul'dah, Eorzea
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    Hamtaro Kakamaro
    World
    Excalibur
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    Arcanist Lv 50
    Quote Originally Posted by Snooj View Post
    I'd love to get a token, really I would. But SE is making that near impossible.

    I've since lost the token from 1.0. After much run around, SE finally lifted the restriction so I could log in without one. However, it's still listed as registered in SE's account management. So when I tried to add my new token, it wants me to manually remove the old token. To do that, I need a one time password from the old token. Thus, I can't use a token at all.
    I was in your situation. I went to their chat support and was able to get through after 2 hours of waiting, and they removed the registered token and seconds later I registered a new one I received with my PS3 ARR Colection Edition.

    It can be done, but it will take you a while before you can contact SE.
    (0)