You should be grateful for those that know they have to say "first time here" in CM/AK. Some just don't think they need to. And no, I can't spend a minute explaining, no, not even half a minute explaining because they pull everything in 10 seconds before I finish typing anything.

As for HM Ifrit, it's still somewhat forgivable if they say it's their first time coz not all players have clue what Hard Mode means, or to what extent the hard is supposed to be. The ones that played WoW, will have some expectation to difficulty when they see the work "Hard" in front of a dungeon and go watch youtube automatically, because it's mostly like overall less time consuming to watch once, then one shot the boss, than having to wipe 20 times then know what's going on. Well that's unless if you reach the dungeons faster than youtube vids of course, then you have no choice but do progession mode and wipe and learn. If you are not THAT fast, then please go watch youtube.