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  1. 09-29-2013 10:41 PM #1
    VileSin
    Player
    VileSin's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Vile Sin
    World
    Behemoth
    Main Class
    Conjurer Lv 30

    Error 601 : Where's my card information supposed to be listed?

    I've been getting Error 601 when trying to sub but something that is rubbing me the wrong way...

    Where the hell do I put the rest of the card information?

    All I've been asked for is the card number, expiration date, and security code. Not once has there been a question about the name on the card and that is different from my account information. Am I missing lines of information or is SE assuming that every single player will use a card in their own name?
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  2. 10-15-2013 02:55 AM #2
    Philotreu
    Moderator Philotreu's Avatar
    Join Date
    Aug 2013
    Posts
    302
    Greetings VileSin,

    We understand that you are having trouble with the billing on your account. However, we are not able to resolve billing issues through the forums. Based on the information you provided, this support article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly.

    Good Luck!
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