Launcher says Character Creation is open... but its not?

[Johnist]

Hey any Dev's that are reading these forums.

any idea why the launchpad says that character creations on Cactuar are 'open', but when a friend tries to make a character, it tells them its not allowed?

Peak play hours are times when even the launcher (upated every 5 hrs or so) can be out of touch. If your friend wants to make a character on the server, I would suggest off-peak hours for character creation... ie: Early Morning or Late Evening... and maybe not even try on weekends.