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  1. #1
    Player
    pjcnet's Avatar
    Join Date
    Jan 2012
    Posts
    13
    Character
    Asvir Chi
    World
    Phoenix
    Main Class
    Thaumaturge Lv 16
    Well it doesn't help that the 30 minute timeout doesn't work if you are talking to an NPC. People can still stay logged in indefinitely when they're away and SE need to sort this out. On the Phoenix server however the login problem has been much better for the last couple of weeks, I've had to queue a few times, but I've always got in within a few minutes even at weekends. Unfortunately SE support is far less than great, I'm yet to see a single reply from any SE representative to anyone here which is terrible, even sending them support tickets seems pretty hopeless, the best you seem to get is an automated response. Maybe a snail mail complaint may be more effective?

    Quote Originally Posted by ruinedmirage View Post
    Advice? Play in moderation. I've logged on every day since re-launch, and my main character class still isn't even level 35 yet. Judging by your sig, it looks like you've had lots of time to play.
    That's not the point, as a paying member you should be-able to play when you want to for as long as you want to around 98% of the time, it's not like FF XIV ARR is free to play, yet I've known some FTP services be better (okay, it can't be 100% as maintenance is required). Would you be happy if you could only watch a subscription TV service at off peak times or were told to watch it in moderation? Obviously not.
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    Last edited by pjcnet; 09-28-2013 at 08:45 PM.

  2. #2
    Player
    Cynthis's Avatar
    Join Date
    Nov 2011
    Location
    Gridania
    Posts
    576
    Character
    Cynthis Ravenbrook
    World
    Ragnarok
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by pjcnet View Post
    Well it doesn't help that the 30 minute timeout doesn't work if you are talking to an NPC. People can still stay logged in indefinitely when they're away and SE need to sort this out. On the Phoenix server however the login problem has been much better for the last couple of weeks,
    Honestly, this is what I tried to use today because based on experience I knew I would never get back in if I logged out. The 90000 error quickly took care of that though.
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