I'd like to join in on saying that this being a problem on our end really does seem to be BS.

The very fact that so many people are having this problem clearly shows it's not us! I was about to resign to the fact that maybe I don't have a good enough connection to play (which is nuts... I can play everything else just fine).

I also sent a ticket in, but I'm not confident about it. In my experience, support emails are almost always completely useless. Often times they'll reply asking me questions about things I've already mentioned in the first place. I'm hoping SE will be different.