Ombeline not opening trade window in the quest "Factual Folklore"

[Eralyn]

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
unknown

Date & Time:
September 27, 9:01 U.S. Central (Chicago area)

Frequency:
Always for me but some people seem to be able to complete the quest (not sure if that is actually true)

Character Name:
Eralyn Tyralon

Race:
Miqo'te F (Though people of all races seem to be having this issue)

World:
Gilgamesh

Class/Level:
WHM 39

Area and Coordinates:
Coerthas Central Highlands x-12 y-17

Party or Solo:
Solo

NPC Name:
Ombeline

Monster Name:
None

In-Game Time:
9 pm Eorza time 3:01 am Server time

Steps:
Find Ombeline in Coerthas Central Highlands
Right click Ombeline to open window to hand over quest item
Watch it not happen
Rinse, Repeat, Rage