i just want to say guys i already Own the FFXIV version 1.0 Collector’s Edition
and i didn't receive the FFXIV: ARR Collector’s Edition in-game bonus items
(Helm of Light, Baby Behemoth Minion, Behemoth Barding, and Coeurl Mount)
and i waited in the live chat for over 2 hours and my request had been canceled
this is my Ticket Number: 2596702, that was from 26/08/2013,
and thanks.