SE Banning players with large amounts of gil?

[Sebastien]

A policy of banning first and finding out the facts second is a TERRIBLE way to conduct business.

I want SqEnx to be very tough on RMT as I can't tolerate it. However, I don't want SqEnx to be foolish. Find the facts first, then ban if the facts lead to that conclusion. Going in reverse order is bad.

[Delita]

I sold a couple silver, mythril, and electrum ingots and I got banned. I've probably invested 100k and have made ~25k profit. I'm pretty sure i have like ~25k gil total, nowhere even near 1 million. I'm so poor haha. Why is my account locked?

Seriously, I have 25k gil. I spend many hours mining (~lvl 40 miner) and then I craft my own ingots that sell for like 500 gil each. I don't even have enough crystals to craft anymore. Each wind shard costs ~100 gil which makes my profit extremely minimal, just enough to cover teleport fees basically. Please unlock my account SE.

[Cienna]

It has been 72+ hours now since the first wave of (temp) bans. I have yet to hear of anyone getting restoration of their account. If they are still investigating, maybe they should have investigated a bit better before the bans. If they are done investigating, I expect a Lodestone announcement proclaiming how many were banned for RMT activities. Right now there seems to be many accounts in limbo.

[TrystWildkey]

All these posts begs the question........Why have we not heard anything from SE concerning this situation? An official explanation is needed, the sooner the better.

Because unless it was your personal account that was banned/suspended, SE doesn't have to say anything to you.

The more information they provide about how they are conducting their investigation, the more information the gil sellers have to get around their methods.

Official word will go from SE to each individual whose account was suspended/banned/investigated.

Until then, be glad they're doing something about the gil seller situation everyone has been screaming at them to address.

[Sebastien]

It has been 72+ hours now since the first wave of (temp) bans. I have yet to hear of anyone getting restoration of their account. If they are still investigating, maybe they should have investigated a bit better before the bans. If they are done investigating, I expect a Lodestone announcement proclaiming how many were banned for RMT activities. Right now there seems to be many accounts in limbo.

Check it out here:
http://www.reddit.com/r/ffxiv/commen...t_suspensions/

Not only have they not released the 72-hour temporary bans, but they have extended them for a week because they haven't even begun to investigate them yet.

This is legitimately one of the worst customer service policies I've ever seen.

[Cienna]

Check it out here:
http://www.reddit.com/r/ffxiv/commen...t_suspensions/

Not only have they not released the 72-hour temporary bans, but they have extended them for a week because they haven't even begun to investigate them yet.

This is legitimately one of the worst customer service policies I've ever seen.

Thanks for that link. That is just sad.

[Atrious]

You two should replace the batteries in your sarcasm detectors. They seem to be malfunctioning.

This makes no sense. I just made a statement which is actually true... Want sarcasm l2pnoobmakingmoneyiseasy

[Kincard]

I was (am?) a long time FFXI player and I'm not the least bit surprised that they're continuing the same low level of quality they provide with their customer service that I got when I was playing that game. I'm not certain if XIV has the same department as the XI customer service when you call in though, talk to any XI player that tried calling in about their accounts at some point and you'll hear stories of people waiting on the line for hours before being given a 2 minute non-conversation before a prompt hangup, someone "transferring" your call for 15 minutes before it just mysteriously drops (sometimes you'd actually hear a hangup sound), and representatives just generally acting rude.

[Riko_113]

K I'm done reading all these repeated complain posts. You are all blowing this out of proportion. In all likeliness they have been tracking the logs of said players to see HOW they obtain this gil and who they are interacting with. If the logs are showing exploits or regular collaboration with RMTs then of course they would be banned. It's not just based on a set amount(unless that amount has been deemed impossible to obtain under given circumstances).

Get more information, then come back and complain about what you do know...not what you don't.

Quite simply, there is no evidence whatsoever to support your claim. However, there is good reason to believe that crafters with a certain amount of gil were banned, and that magic number has been estimated as a collaborative effort by those who were and those who were not banned. As an active crafter, I know people who have large amounts of gil from plying their trade who have been MIA since the 27th as well. Similarly, I know a few who are intensely wealthy but whose gil is in items, and they were not banned. The correlation is undeniable.

OH! So you know all of this do you? And you prefer player testimony to official reports? Got it. Ok, so then perhaps you should take into consideration the post earlier in this thread that someone was banned and only has 25k. That is contradictory to your information, and further implies there are more factors than gil amount alone.

You DON'T have all the facts. And your evidence is more unreliable than my reasoning. The internet is full of liars. Stick with official reports if you're going to try to start a lynch mob.

[Kincard]

Except...if the reaction to player claims is to just accuse the player of lying then it's impossible for anything to convince you because as players that's the only information we can go on.

Frankly, I'm more inclined to believe the players on this one, because they did this exact same thing when they were combating RMT in FFXI, and if I'm not mistaken, they're using the same exact STF that they used in XI. They banned legitimate gardeners because RMTs were abusing it, for one example. Granted, I'm confident there are some people that screwed with RMT when they shouldn't have and got banned for it, but of course, you can use the exact same logic you're using to say that your suspicions are incorrect.