I have been reading a number of posts concerning the mass bannings for suspected RMT activity and peoples guesses as to why. I say guesses because SE has performed these actions without a single word to the subscriber base detailing the reasons for and the criteria used for performing these actions. With something this huge and effecting a large number of players an official communique should have been issued providing these details. This should have been done as soon as the e-mails started going out. As it is legitimate players are afraid that they will get caught up in this dragnet and never know why. This and other concerns are why SE has such a poor rating for Customer Service within the gaming world.