ok so ive sat in live chat for 2+ hours 3 times and waited on hold on the phone for 2.5+ hours 3 times as well everytime i get to the top of the Qeue in live chat it says "noone is available right now, try again later" why the hell is there a qeue if there's noone to answer you when you get to the top???? on the phone i sit on hold for over 2.5 hours and then randomly they just disconnect you, so wasted over 12 hours waiting on hold only to never speak to a single person..

Ive sent in multiple email tickets and they say they the service is available but not through email only live chat or by phone..

is this serious or what? how am i supposed to get my account restored??