Quote Originally Posted by BlazeChronic View Post
I filed a ticket, and they straight up declined it within 3 days. Here, I'll save you the time and hassle.

"Unfortunately, we are unable to assist you with your request since it falls outside the scope of our services. For a list of issues that GMs are able to assist with, please visit our support site at http://support.na.square-enix.com, choose FINAL FANTASY XIV and select the FAQ. Click on In Game/Game Contents followed by Game Master Interaction. You may also use the Search feature to find possible resolutions to your request, and we encourage you to use the Contact feature to submit any suggestions you may have for improving GM services. "

Edit - I even told them I have an unused fantasia potion and would use it if i could change the name. I'm saving it in case they allow this at a later date.
SE phone support told me that GMs can and do Name Changes but it's based ticket by ticket.