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  1. 10-01-2013 01:34 PM #1
    Freyar
    Player
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    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by darkvision View Post
    i had formated my phone and forgot to remove software token from my account, contacted live chat and got it resolved in mater of mins be never had my account hacked, i been using OTP since FFXI
    Would be nice if hold times were that quick, but with friends of mine having trouble getting connected to some support agent (be it phone or chat) with waits at 4 hours each for twenty days.. it's a risk.
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  2. 10-02-2013 12:02 AM #2
    MithrasInvictus
    Player
    MithrasInvictus's Avatar
    Join Date
    Nov 2011
    Posts
    293
    Character
    Mithras Invictus
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Regarding the security tokens, I think of it like this: a locker doesn't come with a lock, but you keep all of your stuff in it. You buy a lock, attach it to the locker, and your things are kept safe against unwanted intrusion for a minimal one-time fee.
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    When the world was young, the Sun bestowed upon me his crown; always will I light your darkest hour.
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  3. 10-17-2013 08:45 PM #3
    Boretalith
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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