Falling off map

[Lotan]

Twice now I have "fallen off the map" Once in central shroud close to the south shroud entrance, and once in Limsa Lonimsa on the way to Hawker's Alley. The character just falls off the map to the underlying area and I can still see the map above. There is no way to move and the mouse stops functioning. Only when you click does it ask to "Exit Game"

Lotan Ventikes
Coerl
NA/EU

[Melemyth]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found Here, and make another post. Thank you!

Regards,
Melemyth