Results 1 to 6 of 6
  1. #1
    Player
    FrankGrimes's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Gallifrey Farrell
    World
    Exodus
    Main Class
    Archer Lv 61

    2 HOUR SERVER MAINTENANCE AGAIN!?!

    Haha...just kidding.

    But seriously, this weeks regular maintenance is at a GREAT time. Thank you Square Enix for showing some quality customer service and avoiding prime time gaming hours for a VERY LARGE portion of your subscriber base.

    For all those that constantly argued "It's a Japanese game, Japanese programmers, Japanese time frame...deal with it" I am certainly glad SE didn't listen. Maybe when your mom stops paying everything for you and you have to pay monthly bills, some of which are for monthly services, you will have a better understanding of why NA players were upset. It had nothing to do with US feeling entitled, or that the down time wasn't necessary to fix issues...just that SE had the ability to choose when to perform this activity. As seen by the last 2 weeks, they can do it very early in the morning as well as stagger NA/JP times and do them separately.

    No, I do not want my $1.32 back for the 4 days each month I couldn't play. But if DirecTV told me that every Thursday when I got home from 8PM-10PM I would be unable to use my service....I'd be looking for a new service. It was about customer service and retention...and SE has done a great job.
    (3)

  2. #2
    Player
    Max_Ohm's Avatar
    Join Date
    Sep 2013
    Posts
    19
    Character
    Umbral Shade
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Is this your first MMO?

    I'm fairly surprised there hasn't been MORE maintenance.

    And to be perfectly honest, I, and many many others have been waiting desperately for more maintenance as a very large amount of us have become unable to play due to constant lag spikes and disconnections which have arisen (for some) quite recently. It's been happening to me ever since the first big maintenance, and I have been praying for more maintenance to fix this.

    I'm sorry you don't get to play for two hours, but if this even comes close to fixing a small portion of the server lag issues, I feel it's well worth it.
    (0)

  3. #3
    Player
    RallosZekAO's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Fippie Darkpaw
    World
    Leviathan
    Main Class
    Gladiator Lv 51
    Quote Originally Posted by Max_Ohm View Post
    Is this your first MMO?

    I'm fairly surprised there hasn't been MORE maintenance.

    And to be perfectly honest, I, and many many others have been waiting desperately for more maintenance as a very large amount of us have become unable to play due to constant lag spikes and disconnections which have arisen (for some) quite recently. It's been happening to me ever since the first big maintenance, and I have been praying for more maintenance to fix this.

    I'm sorry you don't get to play for two hours, but if this even comes close to fixing a small portion of the server lag issues, I feel it's well worth it.
    Did...did you read his post at all?
    (2)

  4. #4
    Player
    Max_Ohm's Avatar
    Join Date
    Sep 2013
    Posts
    19
    Character
    Umbral Shade
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by RallosZekAO View Post
    Did...did you read his post at all?
    Several times.

    As I was unable to fully determine sincerity, or extremely high level sarcasm - I went with sarcasm, as that is the norm around here.
    (0)

  5. #5
    Player
    DragonSlayer45's Avatar
    Join Date
    Aug 2013
    Posts
    870
    Character
    Adrian Ryder
    World
    Cactuar
    Main Class
    Ninja Lv 100
    Damn it, I was getting excited to shoot someone down. Had my argument ready and everything. D:

    But seriously, this is in the afternoon while people are still at work, and the little ones are only getting out of school. No one should be complaining here.
    (0)

  6. #6
    Player
    Deadanon's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Anon Mercer
    World
    Odin
    Main Class
    Conjurer Lv 26
    What is in the afternoon for some ... is prime time for others. Thats the issue here. What is ok for you might not be ok for others ... cause the world is not all on the same clock. Even tho Square Enix treats their entire player base as such...
    (0)