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  1. #1
    Player
    Siper's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Siper Mo
    World
    Excalibur
    Main Class
    Marauder Lv 36

    It has been three weeks (Error code 601) Payment rejected!!

    Hello,

    I have been trying to make a payment, but I kept getting this error or 400 one. I dont understand why my credit card is not being accepted, I contacted SE they told me the error comes from me, I linked my bank account to paypal trying to pay.. SE has withdraw from my bank several time the same amount and they still rejected to active the account... they told me I will be refunded, but still I cant seem to have this fixed... I made a friend of mine who is also FFXIV player to use his credit card to register me, I got the same error again!

    How to solve this problem... it appearece to be from SE not from me, I tried three methods, paybal, visa, crisa! PLEASE HELP!
    (0)

  2. #2
    Player
    Siper's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Siper Mo
    World
    Excalibur
    Main Class
    Marauder Lv 36
    I am getting this error

    An error has occurred..
    Please confirm the status of any relevant options and then try again.
    As repeated registration failure can lead to restrictions being placed on your account, we strongly recommend that you contact the Square Enix Support Center for guidance before attempting to register a Credit/Debit card again.
    If you are registering a payment method with a payment service provider, please contact them directly.
    (Error code: 601)
    (0)

  3. #3
    Player
    Orion31's Avatar
    Join Date
    Mar 2011
    Posts
    29
    Character
    Creatis Argo
    World
    Hyperion
    Main Class
    Archer Lv 27
    Quote Originally Posted by Siper View Post
    I am getting this error

    An error has occurred..
    Please confirm the status of any relevant options and then try again.
    As repeated registration failure can lead to restrictions being placed on your account, we strongly recommend that you contact the Square Enix Support Center for guidance before attempting to register a Credit/Debit card again.
    If you are registering a payment method with a payment service provider, please contact them directly.
    (Error code: 601)
    A lot of us are... there is a sticky on this as well. So far no end all solution. Some people have been able to get around it with the Ultimate Play Card work around to pay with Crysta. Some don't have the option to pay with Crysta so they can't play at all since their trial expired.
    (1)

  4. #4
    Player
    Siper's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Siper Mo
    World
    Excalibur
    Main Class
    Marauder Lv 36
    Quote Originally Posted by Orion31 View Post
    A lot of us are... there is a sticky on this as well. So far no end all solution. Some people have been able to get around it with the Ultimate Play Card work around to pay with Crysta. Some don't have the option to pay with Crysta so they can't play at all since their trial expired.

    I am sad, what should I do
    (0)

  5. #5
    Player
    Orion31's Avatar
    Join Date
    Mar 2011
    Posts
    29
    Character
    Creatis Argo
    World
    Hyperion
    Main Class
    Archer Lv 27
    i don't know, i'm stumped as well. I haven't been able to play for the past 2.5 weeks and I really want too. I've yet to call support yet, but not sure I want too if all the posts i'm reading about people calling and saying that SE support just hangs up on them, tell them it's their banks fault, they are entering it wrong, nothing they can do, etc... Their customer support is surely lacking!
    (1)

  6. #6
    Player
    Orma's Avatar
    Join Date
    Sep 2013
    Posts
    28
    Character
    Orma Goldstone
    World
    Behemoth
    Main Class
    Miner Lv 50
    Check the huge ass thread, there are a few solutions (if you have the option to get Crysta), if you don't then it is a bit harder but there are posts from people that have succeeded without buying Crysta so check those as well.
    (0)