Moogle Mail had lost some emails sents

[Nyobe]

Thread name: Moogle Mail had lost some emails sent
Time: September 23, 2013 around 11:05AM GMT
Frequency: Always
World name: Ragnarok
Character name: Nyobe Vandred
NPC name: Delivery Moogle
Monster name: None
Class/level: Any
Party or solo: Solo
Race: Miqote female
In-game time: Didn't remember
Area and coordinates: Limsa Lominsa Upper Decks (X:11,Y:14)
Steps:
I began to send mails to a friend.
After about 4 mails send, next mails sends took my items but show an error, dont return the items and didn't arrive to destination.


Connection Specs
Type of internet connection/provider: Telefonica SA. 1mb
Modem maker/model number: Zyxel/Prestige 660HW-61
PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, compilación 7600) (7600.win7_rtm.090713-1255)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/21/10 10:06:49 Ver: 08.00.15
SYSTEM_LANGAGE español (configuración regional: español)
SYSTEM_MEMORY 6135.117MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12268.383MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.883GB SYSTEM_FREEDISC_SPACE 104.271GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 285
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 285
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1001.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2811.559 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36
SYSTEM_GRAPHICS_DRIVER_LANGAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 285
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 285
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1001.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2811.559 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36
SYSTEM_GRAPHICS_DRIVER_LANGAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altavoces (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {F75E4F6D-5DA3-4AC3-AAC5-E8175CD51058}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04
SYSTEM_SOUND Interfaz SPDIF (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {00F73DA7-825B-4103-A38D-F9C732DE0A64}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04
SYSTEM_SOUND Salida digital (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {C01E91E8-8AFD-4FBD-82D6-704EE78F7B4C}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04


Browser Information
Name and version of the browser currently in-use: Chrome 29.0.1547.76 m
Internet Explorer Version: 8.0.7600.16385

[Melemyth]

Thank you for posting your concerns about the moogle mail system. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!

Regards, Melemyth